Education ICT Technician — IT & AV Support

Education ICT Technician — IT & AV Support

Full-Time 27000 - 31000 £ / year (est.) No working from home possible
X

At a Glance

  • Tasks: Maintain IT hardware and services, resolve technical issues, and support school sites.
  • Company: Xact Placements Limited, a dynamic company focused on improving ICT in education.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Join a team dedicated to improving technology in education.
  • Why this job: Make a difference in education by enhancing ICT provisions in schools.
  • Qualifications: 2+ years of experience, strong customer service skills, and Office 365 proficiency.

The predicted salary is between 27000 - 31000 £ per year.

Xact Placements Limited is seeking an ICT Technician in Hemel Hempstead. This full-time role involves maintaining IT hardware and services across school sites, ensuring improvements in ICT provisions.

Responsibilities include:

  • Resolving technical issues
  • Installing and repairing computers and networking software

Candidates should have:

  • 2+ years’ experience
  • Strong customer service skills
  • Proficiency in Office 365

Annual salary ranges from £27,000 to £31,000 depending on experience.

Education ICT Technician — IT & AV Support employer: Xact Placements Limited

Xact Placements Limited is an excellent employer, offering a supportive work culture that values collaboration and innovation in the education sector. Located in Hemel Hempstead, employees benefit from competitive salaries, opportunities for professional development, and a commitment to enhancing ICT provisions in schools, making it a rewarding place to contribute to meaningful educational advancements.

X

Contact Details:

Xact Placements Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Education ICT Technician — IT & AV Support

Tip Number 1

Network like a pro! Reach out to your contacts in the education sector and let them know you're on the hunt for an ICT Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've resolved technical issues or improved ICT provisions in previous roles. This will help you stand out from the crowd.

Tip Number 3

Don’t forget about follow-ups! After interviews or networking events, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! We make it super easy for you to find and apply for the ICT Technician position. Plus, it shows you're serious about joining our team and helps us keep track of your application.

We think you need these skills to ace Education ICT Technician — IT & AV Support

IT Hardware Maintenance
Technical Issue Resolution
Computer Installation
Networking Software Repair
Customer Service Skills
Office 365 Proficiency
Experience in ICT Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with IT hardware and services, especially in educational settings. We want to see how your skills align with the role of an ICT Technician, so don’t hold back on showcasing your relevant experience!

Show Off Your Customer Service Skills:Since this role involves a lot of interaction with staff and students, it’s crucial to demonstrate your strong customer service skills. We love candidates who can communicate effectively and resolve issues with a smile, so share examples of how you've done this in the past.

Highlight Your Technical Proficiency:Be sure to mention your proficiency in Office 365 and any other relevant software or tools you’ve worked with. We’re looking for someone who can hit the ground running, so let us know about your technical skills and experiences that make you a great fit for this position.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Xact Placements Limited

Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around IT hardware and networking software. Be prepared to discuss specific issues you've resolved in the past and how you approached them.

Show Off Your Customer Service Skills

Since strong customer service skills are a must for this role, think of examples where you've gone above and beyond to help users. Practice explaining these scenarios clearly and confidently.

Familiarise Yourself with Office 365

As proficiency in Office 365 is key, ensure you can talk about your experience with its various applications. Maybe even prepare to demonstrate your knowledge during the interview if asked!

Research the Company Culture

Understanding Xact Placements Limited's values and culture can give you an edge. Look into their approach to ICT provisions and think about how your personal values align with theirs.