Junior Engineer (Cyber Security / Network Support)
Location: Edinburgh Hybrid (2 days on site per week)
Salary: £39,000 + benefits
Type: Permanent, Full-time
Reporting to: Technical Manager
The Opportunity
Weworking with a growing cyber security specialist that helps public and private sector organisations reduce cyber risk and get more value from their technology. They offer cyber security advice, professional services and managed services, and work closely with leading technology partners.
They're now looking for a Junior Engineer to join an established technical team based at one of their key customers. You'll work as an extension of the customer's IT Service Delivery and Support teams, right in the middle of a live digital transformation programme. It's a great chance to learn modern security technology quickly, on real-world projects.
What You'll Be Doing
Acting as a triage point for service tickets, and communicating clearly with end users and stakeholders
Identifying and prioritising tickets by how critical they are and how much they affect the business
Handling end user support requests and technical issues as part of a central IT delivery team
Managing ticket backlogs and organising your own time, both on your own and as part of the team
Carrying out Adds/Moves/Changes on production systems, with close attention to detail
Building strong relationships with the customer and your colleagues, and delivering service outcomes that are measured and reviewed
What You'll Need
An understanding of core cyber security principles such as ZTNA and Remote Access
Hands-on experience with Zscaler (highly desirable)
Experience in a service desk, support or ticket-based environment
Strong communication skills and a customer-focused attitude
Eagerness to learn and pick up new technologies
Experience with UK public or private sector organisations would help
A degree or equivalent professional experience is welcome but not essential
What's On Offer
£39,000 basic salary plus performance-based incentives
Private medical healthcare
Company pension
Life assurance
Perkbo...
Junior Network Engineer (Cyber Security / Network Support) in Bonnyrigg employer: XACT PLACEMENTS LIMITED
Join a dynamic team in Reading where your drive and ambition as a Sales Development Representative will be rewarded with an uncapped commission scheme and a comprehensive benefits package. Our supportive work culture fosters personal growth and development, providing you with the tools and opportunities to excel in your career while making a significant impact across ICT, Content Services, and Managed Print Solutions. Experience the thrill of winning new business in a collaborative environment that values innovation and success.
