Salesforce Administrator

Inkjet Innovator. Trusted Partner. Sustainable Future. Xaar is here to create a world where you can print anything you can imagine.

Xaar has defined 5 values which are vital to our business; each represents an area of essential importance to us. Their existence is intended to guide difficult decisions and shape behaviour.

1. Creative – we push the boundaries of what’s possible
2. Collaborative – everyone is a partner; we help each other freely and willingly
3. Innovative – we always strive to constantly improve
4. Integrity – we deliver on our promises
5. Passion – we care about our technology, our products, our partners and each other

Purpose of Role:

Responsible for the ongoing development of our Salesforce Orgs. The position manages the Salesforce Sales, Experience & Service Clouds and provides training and support to users. The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance and improvement of our CRM platform, developing the Salesforce Environments, integrating Salesforce Clouds to other Xaar Applications and coordinating related projects as assigned.

Reporting Relationships:

IT Infrastructure and Services Manager

Key Accountabilities:

• Maintain all Salesforce Orgs within Xaar Group.
• Respond to all Salesforce related incidents.
• Ensure that all upcoming updates and improvements, relevant to Xaar Group Salesforce tenants, developed by Salesforce are understood and planned.
• Provide training sessions and materials to Xaar Group employees on Salesforce processes.

Person Specification:

• Motivated, enthusiastic self-starter.
• Excellent organisation skills, able to manage a changing workload.
• Logical, structured approach to analysis and problem solving.
• Full UK Driving License.

Experience of:

• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity.
• Strong understanding of Salesforce best practices and functionality.
• A history of successfully driving projects to completion.
• A demonstrated ability to understand and articulate complex requirements.

#J-18808-Ljbffr