Location: Hybrid (2-3 days a week on-site in London)
Contract Length: 6 months (extendable)
ServiceNow Developer - Role & Responsibilities
- Develop, configure and customise the ServiceNow platform to meet business requirements and improve service management processes.
- Implement and maintain ITSM modules, including Incident, Problem, Change, Request, Service Catalogue and SLA Management.
- Configure and support CMDB, Discovery, Service Portal and other platform capabilities to ensure reliable service delivery.
- Collaborate with stakeholders to gather requirements, troubleshoot issues, conduct testing and deployments, and deliver platform enhancements in line with best practices.
ServiceNow Developer - Required Experience
- 7–12+ years of overall IT experience, including 5–7 years of hands-on ServiceNow development and 3+ years of ITSM implementation.
- Experience developing integrations using REST APIs, SOAP Web Services and IntegrationHub.
- Hands-on experience configuring and supporting ITSM modules (Incident, Problem, Change, Request and SLA Management), CMDB, Discovery, Service Catalogue and Service Portal.
- Strong understanding of ITIL processes, excellent stakeholder communication skills, and ideally ServiceNow CSA, CAD or CIS-ITSM certification.
Interviews: November 2026
Start Date: November 2026
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ServiceNow Developer in London employer: X4 Technology
Join a leading global energy trading business that values its employees and fosters a dynamic work culture. With a hybrid working model in London, you will enjoy a competitive salary, substantial bonuses, and opportunities for professional growth while working closely with traders and senior stakeholders on high-value transactions. This role offers the chance to make a meaningful impact in a fast-paced environment, ensuring your contributions are recognised and rewarded.
