Director of Operations - KYC & Transformation in London
Director of Operations - KYC & Transformation

Director of Operations - KYC & Transformation in London

London Full-Time 60000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead KYC operations and drive digital transformation for B2B customers.
  • Company: Global tech-led financial services organisation with a diverse client portfolio.
  • Benefits: Hybrid/remote work options, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact on compliance and customer experience in a dynamic environment.
  • Qualifications: Experience in KYC operations and strong leadership skills.
  • Other info: Join a collaborative team focused on innovation and operational excellence.

The predicted salary is between 60000 - 84000 £ per year.

We are working with a global, technology-led financial services organisation operating in the FX and international payments space, supporting a diverse portfolio of B2B customers ranging from growth-stage businesses to large, complex enterprises.

They are looking for a Director of Global KYC Operations & Transformation to lead enterprise-level KYC/KYB operations across multiple jurisdictions. You’ll be at the centre of a three-way partnership between Operations, Compliance and Product, shaping global onboarding strategy, driving digital transformation, and running complex onboarding operations for high-value B2B customers.

If you want a role where your work directly impacts regulatory compliance, operational efficiency, customer experience and growth, this is it.

Director of Operations - KYC & Transformation in London employer: X4 Technology

Join a forward-thinking, technology-driven financial services organisation that prioritises innovation and collaboration. With a strong focus on employee development, you will benefit from a dynamic work culture that encourages growth and transformation, all while enjoying the flexibility of hybrid or fully remote working arrangements in London. This role offers the unique opportunity to make a significant impact on global KYC operations, ensuring compliance and enhancing customer experiences for a diverse range of B2B clients.
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Contact Detail:

X4 Technology Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations - KYC & Transformation in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working in KYC and operations. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by researching the company’s recent projects and challenges in KYC. Show them you’re not just another candidate; you’re someone who understands their world and can bring real value.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website! We’ve got loads of resources to help you ace your application and connect with the right opportunities in the KYC space. Let’s get you that dream job!

We think you need these skills to ace Director of Operations - KYC & Transformation in London

KYC Operations
KYB Operations
Regulatory Compliance
Digital Transformation
Onboarding Strategy
Operational Efficiency
Customer Experience Management
Project Management
Stakeholder Engagement
Cross-Functional Collaboration
Data Analysis
Leadership Skills
Change Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Director of Operations role. Highlight your experience in KYC and transformation, and don’t forget to showcase any relevant achievements that align with the job description.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects or experiences that demonstrate your ability to lead KYC operations and drive digital transformation.

Showcase Your Leadership Skills: As a Director, we want to see your leadership style. Include examples of how you've successfully led teams or projects in the past, especially in complex environments. This will help us understand how you can shape our global onboarding strategy.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at X4 Technology

✨Know Your KYC Inside Out

Make sure you brush up on your knowledge of KYC (Know Your Customer) and KYB (Know Your Business) regulations. Understand the latest trends and challenges in the financial services sector, especially in FX and international payments. This will show that you're not just familiar with the basics but are also aware of the nuances that can impact operations.

✨Showcase Your Transformation Experience

Be ready to discuss specific examples of how you've driven digital transformation in previous roles. Prepare to explain the strategies you implemented, the challenges you faced, and the outcomes achieved. This will demonstrate your ability to lead change effectively and align with the company's goals.

✨Highlight Cross-Functional Collaboration

Since this role involves a partnership between Operations, Compliance, and Product, be prepared to talk about your experience working across different teams. Share examples of how you've successfully collaborated with diverse stakeholders to achieve common objectives, as this is crucial for the role.

✨Prepare Questions That Matter

Think of insightful questions to ask during the interview that reflect your understanding of the role and the company. Inquire about their current KYC challenges, the tools they use for onboarding, or how they measure success in their operations. This shows your genuine interest and helps you assess if the company is the right fit for you.

Director of Operations - KYC & Transformation in London
X4 Technology
Location: London
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  • Director of Operations - KYC & Transformation in London

    London
    Full-Time
    60000 - 84000 £ / year (est.)
  • X

    X4 Technology

    50-100
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