At a Glance
- Tasks: Lead payment operations, ensuring seamless global payments and optimising processes.
- Company: Fast-growing fintech in Dubai at the forefront of FX and digital banking.
- Benefits: Competitive salary, ESOP, medical insurance, and visa sponsorship.
- Other info: Exciting startup culture with opportunities for growth and innovation.
- Why this job: Join a dynamic team and make a real impact in the fintech space.
- Qualifications: 8-10 years in payments/fintech with strong leadership and Excel skills.
The predicted salary is between 70000 - 75000 £ per year.
Role: Head of Payment Operations
Location: Dubai (Applicants must be willing to relocate to Dubai to work in the Dubai office.)
Salary: £70,000 - £75000
A fast-growing fintech in Dubai that operates at the intersection of FX, payments, and digital banking is looking for a Head of Payment Operations to join the team.
Payment Operations sits at the heart of the business, ensuring seamless global payments, liquidity management, compliance, and vendor relationships - all critical for scaling.
Key Responsibilities of the Head of Payment Operations:
- Payment Operations Leadership: Oversee reconciliation, treasury, liquidity, back-office processes, vendor relationships, and automation.
- Automation & Process Improvement: Move away from manual work (Excel-heavy) towards digital solutions that free the team for higher-value tasks.
- Vendor & Provider Management: Negotiate with PSPs, banks, and crypto/payment providers to ensure competitive capabilities and cost efficiency.
- Liquidity & Treasury Management: Forecast and maintain provider balances, avoiding shortfalls while optimising capital allocation.
- Stakeholder Management: Act as the bridge between CEO, finance, risk, dealers, and external partners.
- People Leadership: Motivate and manage a mid-sized team performing repetitive, detail-oriented work.
Key Requirements of the Head of Payment Operations:
- 8–10 years’ experience in payments/fintech
- Background in FCA-regulated or highly regulated fintechs; exposure to crypto is a plus.
- Excel expertise and ability to design financial processes (ledger logic, reconciliations, forecasting).
- Proven vendor negotiation and partnership management track record.
- Strong people manager – able to keep teams motivated through repetitive operational tasks.
- Product mindset – able to treat payment operations as a “product,” working with engineering to build scalable systems.
- Comfortable with startup culture: lean teams, fast pace, building from scratch.
The team are offering 30,000–33,000 AED/month (£70,000-£75000), alongside a benefits package which includes ESOP, medical insurance, and visa sponsorship.
This role is open to people living in Dubai, or people willing to relocate to Dubai to work in the Dubai office.
If you think you are suitable for this role, please apply for immediate consideration.
Head of Payment Operations in Liverpool employer: X4 Technology
Join a dynamic fintech company in Dubai that champions innovation and growth within the payments sector. With a strong focus on employee development, you will benefit from a collaborative work culture that encourages automation and process improvement, alongside competitive compensation and a comprehensive benefits package including ESOP and medical insurance. This is an exciting opportunity to lead a motivated team in a fast-paced environment, making a significant impact on global payment operations.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Payment Operations in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those already in Dubai. Use LinkedIn to connect and engage with industry professionals; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their payment operations and think about how your experience can add value. We want you to shine, so practice common interview questions related to leadership and process improvement.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that highlight your achievements in payment operations, vendor management, and automation. This will give you an edge and demonstrate your product mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Payment Operations in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Payment Operations role. Highlight your experience in payments and fintech, especially any work with FCA-regulated environments or vendor management. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about payment operations and how you can contribute to our team. Don’t forget to mention your experience with automation and process improvement – we love that stuff!
Showcase Your People Skills:As a people manager, it's crucial to demonstrate your ability to motivate and lead teams. Share examples of how you've kept teams engaged during repetitive tasks. We’re all about building a positive culture here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to see your application and get you in the running for this exciting opportunity in Dubai!
How to prepare for a job interview at X4 Technology
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of payment operations, especially in the fintech space. Understand the nuances of liquidity management, vendor relationships, and compliance. Being able to discuss these topics confidently will show that you're not just familiar with the role but genuinely passionate about it.
✨Showcase Your Automation Skills
Since the role emphasises moving away from manual processes, be prepared to discuss your experience with automation and process improvement. Bring examples of how you've implemented digital solutions in the past and how they benefited your team. This will demonstrate your forward-thinking approach and ability to drive efficiency.
✨Demonstrate Strong People Management
As a Head of Payment Operations, you'll need to motivate a mid-sized team. Share specific examples of how you've successfully managed teams in the past, especially in high-pressure environments. Highlight your leadership style and how you keep your team engaged, even when tasks are repetitive.
✨Prepare for Stakeholder Scenarios
Expect questions about stakeholder management, as this role requires acting as a bridge between various departments. Think of scenarios where you've effectively communicated or negotiated with different stakeholders. This will showcase your ability to navigate complex relationships and ensure smooth operations across the board.
