At a Glance
- Tasks: Lead the customer experience and rewards strategy across digital platforms.
- Company: Dynamic fintech company with ambitious growth plans.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Collaborative team culture with a focus on innovation and customer satisfaction.
- Why this job: Shape user experiences and make a real impact in a fast-paced environment.
- Qualifications: Experience in managing digital products and strong analytical skills.
The predicted salary is between 50000 - 50000 £ per year.
Location: London (Hybrid – 3 days in the office)
With a rapidly expanding customer base and ambitious growth plans, they're looking to appoint an experienced Product Manager to take ownership of the customer experience and rewards proposition across their digital platform.
As Product Manager, you'll own the roadmap for the customer experience and rewards offering, driving product strategy from initial concept through to launch and continuous optimisation. You'll play a key role in shaping how customers interact with the platform across web and mobile, ensuring every touchpoint delivers an outstanding user experience.
Working closely with Engineering, Design, Data and key business stakeholders, you'll use customer insight, analytics and experimentation to prioritise product improvements that increase engagement, retention and overall customer satisfaction.
Manage end-to-end customer journeys across web, iOS and Android platforms.
We're looking for a commercially minded Product Manager who enjoys taking ownership and thrives in a fast-moving environment.
- Experience managing digital products across iOS, Android and Web.
- End-to-end product ownership, including roadmap planning, delivery and performance analysis.
- Strong commercial awareness with the ability to balance customer needs and business objectives.
- Experience within fintech, financial services or payments.
- A data-driven approach to product decision making with strong analytical skills.
