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- Tasks: Lead daily payment operations and ensure smooth reconciliation processes.
- Company: Join a leading fintech client focused on innovative payment solutions.
- Benefits: Enjoy remote work flexibility and a competitive salary with performance bonuses.
- Why this job: Be part of a dynamic team driving operational excellence in a fast-paced environment.
- Qualifications: 7+ years in payment operations or fintech, with strong leadership and vendor management skills.
- Other info: Opportunity to mentor team members and champion automation initiatives.
The predicted salary is between 72000 - 108000 £ per year.
Job Title: Business Operations Manager
Location: Remote – London-based
Employment Type: Full-time
Salary: £90,000 + performance-driven bonus
About the Role
We are working with a leading client seeking a proactive Business Operations Manager to take ownership of their daily payment operations. This pivotal role will focus on driving effective reconciliation practices, ensuring adherence to internal control standards, overseeing vendor partnerships, and delivering outstanding service across all payment channels. You\’ll be instrumental in building a robust and scalable operational infrastructure that supports future growth.
What You’ll Be Doing
- Manage the full cycle of payment processing and reconciliation activities (across fiat and crypto assets)
- Design, implement, and uphold comprehensive internal control measures
- Maintain and strengthen relationships with key vendors (including PSPs, custodians, and service providers), ensuring service excellence
- Handle operational inquiries promptly, collaborating with internal teams and external partners to resolve issues
- Oversee and report on key operational metrics and performance indicators
- Mentor and develop team members through broad operational exposure and knowledge sharing
- Champion automation initiatives to streamline workflows and enhance efficiency
- Ensure a transparent and scalable fee model is maintained and continually improved
What You’ll Bring
Experience:
- 7+ years’ experience in payment operations, banking, fintech, or financial services environments
- In-depth understanding of reconciliation processes and internal controls
- Solid background in managing vendor relationships and solving operational challenges
- Proven leadership skills with a track record of cross-team collaboration
Bonus Points For:
- Familiarity with International Financial Systems (IFS)
- Exposure to cryptocurrency and digital asset payments operations
- Experience working in fintech startups or scaling environments
Key Attributes:
- Strong operational ownership with a hands-on leadership style
- Meticulous attention to detail and analytical approach to problem-solving
- Excellent communication skills, both verbal and written
- Compliance-focused with a risk-aware mindset
- Collaborative team leader who excels in building high-performing teams
Business Operations Manager employer: X4 Technology
Contact Detail:
X4 Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network with professionals in the fintech and payment operations sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and possibly refer you to opportunities at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends in payment processing and reconciliation, especially in the context of cryptocurrency. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed vendor relationships and resolved operational challenges in your previous roles. Highlighting these experiences will showcase your hands-on leadership style and problem-solving abilities, which are crucial for this position.
✨Tip Number 4
Research StudySmarter's operational practices and values. Understanding our approach to payment operations and internal controls will allow you to tailor your discussions and demonstrate how your experience aligns with our goals, making you a more compelling candidate.
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payment operations, banking, or fintech. Emphasise your leadership skills and any specific achievements related to reconciliation processes and vendor management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience with operational metrics and team development.
Highlight Relevant Skills: When detailing your experience, focus on skills that are crucial for the role, such as your understanding of internal controls, vendor relationship management, and any familiarity with cryptocurrency operations.
Showcase Problem-Solving Abilities: Provide examples in your application that demonstrate your analytical approach to problem-solving and your ability to handle operational inquiries effectively. This will show your potential employer that you can manage challenges proactively.
How to prepare for a job interview at X4 Technology
✨Showcase Your Experience
Make sure to highlight your 7+ years of experience in payment operations or related fields. Be prepared to discuss specific examples of how you've managed reconciliation processes and internal controls in previous roles.
✨Demonstrate Leadership Skills
As a Business Operations Manager, you'll need to exhibit strong leadership qualities. Share instances where you've successfully led teams, mentored colleagues, or collaborated across departments to achieve operational goals.
✨Know Your Vendors
Familiarise yourself with the key vendors relevant to the role, such as payment service providers and custodians. Be ready to discuss how you’ve maintained and strengthened vendor relationships in the past.
✨Emphasise Problem-Solving Abilities
Prepare to talk about specific operational challenges you've faced and how you resolved them. Highlight your analytical approach and attention to detail, as these are crucial for ensuring compliance and efficiency.
