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For Companies At a Glance
- Tasks: Lead daily payment operations and ensure smooth reconciliation processes.
- Company: Join a leading client in the fintech space, focused on innovation and growth.
- Benefits: Enjoy remote work flexibility, competitive salary, and performance-driven bonuses.
- Why this job: Be part of a dynamic team driving operational excellence and shaping the future of payments.
- Qualifications: 7+ years in payment operations or fintech, with strong leadership and vendor management skills.
- Other info: Opportunity to mentor team members and champion automation initiatives.
The predicted salary is between 54000 - 126000 £ per year.
Job Title: Business Operations Manager
Location: Remote – London-based
Employment Type: Full-time
Salary: £90,000 + performance-driven bonus
About the Role
We are working with a leading client seeking a proactive Business Operations Manager to take ownership of their daily payment operations. This pivotal role will focus on driving effective reconciliation practices, ensuring adherence to internal control standards, overseeing vendor partnerships, and delivering outstanding service across all payment channels. You\’ll be instrumental in building a robust and scalable operational infrastructure that supports future growth.
What You’ll Be Doing
- Manage the full cycle of payment processing and reconciliation activities (across fiat and crypto assets)
- Design, implement, and uphold comprehensive internal control measures
- Maintain and strengthen relationships with key vendors (including PSPs, custodians, and service providers), ensuring service excellence
- Handle operational inquiries promptly, collaborating with internal teams and external partners to resolve issues
- Oversee and report on key operational metrics and performance indicators
- Mentor and develop team members through broad operational exposure and knowledge sharing
- Champion automation initiatives to streamline workflows and enhance efficiency
- Ensure a transparent and scalable fee model is maintained and continually improved
What You’ll Bring
Experience:
- 7+ years’ experience in payment operations, banking, fintech, or financial services environments
- In-depth understanding of reconciliation processes and internal controls
- Solid background in managing vendor relationships and solving operational challenges
- Proven leadership skills with a track record of cross-team collaboration
Bonus Points For:
- Familiarity with International Financial Systems (IFS)
- Exposure to cryptocurrency and digital asset payments operations
- Experience working in fintech startups or scaling environments
Key Attributes:
- Strong operational ownership with a hands-on leadership style
- Meticulous attention to detail and analytical approach to problem-solving
- Excellent communication skills, both verbal and written
- Compliance-focused with a risk-aware mindset
- Collaborative team leader who excels in building high-performing teams
Business Operations Manager employer: X4 Technology
Contact Detail:
X4 Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network with professionals in the fintech and payment operations sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and possibly refer you to opportunities at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends in payment processing and reconciliation, especially in the context of cryptocurrency. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed vendor relationships and resolved operational challenges in your previous roles. Highlighting these experiences will showcase your hands-on leadership style and problem-solving abilities, which are crucial for this position.
✨Tip Number 4
Research StudySmarter's operational practices and values. Understanding our approach to payment operations and internal controls will allow you to tailor your discussions and demonstrate how your experience aligns with our goals, making you a more attractive candidate.
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payment operations, banking, or fintech. Emphasise your leadership skills and any specific achievements related to reconciliation processes and vendor management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience with operational metrics and team development.
Highlight Relevant Skills: When detailing your experience, focus on skills that are crucial for the role, such as your understanding of internal controls, vendor relationship management, and any familiarity with cryptocurrency operations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for grammatical errors and ensure that your documents are clear and professional. A polished application reflects your attention to detail, which is vital for this role.
How to prepare for a job interview at X4 Technology
✨Showcase Your Experience
Make sure to highlight your 7+ years of experience in payment operations or related fields. Be prepared to discuss specific examples of how you've managed reconciliation processes and internal controls in previous roles.
✨Demonstrate Leadership Skills
As a Business Operations Manager, you'll need strong leadership abilities. Share instances where you've successfully led teams or collaborated across departments to solve operational challenges.
✨Know Your Vendors
Familiarise yourself with the key vendors relevant to the role, such as payment service providers and custodians. Discuss how you've maintained relationships with vendors in the past and how you ensure service excellence.
✨Emphasise Problem-Solving Abilities
Prepare to discuss your analytical approach to problem-solving. Provide examples of how you've tackled operational inquiries and improved workflows through automation initiatives in your previous positions.
