Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily payment operations and ensure smooth reconciliation processes.
- Company: Join a leading fintech client making waves in the payment industry.
- Benefits: Enjoy remote work flexibility and a competitive salary with performance bonuses.
- Why this job: Be part of a dynamic team driving innovation in payment solutions.
- Qualifications: 7+ years in payment operations or fintech, with strong leadership skills.
- Other info: Opportunity to mentor and develop your team while championing automation.
The predicted salary is between 54000 - 126000 £ per year.
Job Description
Job Title: Business Operations Manager
Location: Remote – London-based
Employment Type: Full-time
Salary: £90,000 + performance-driven bonus
About the Role
We are working with a leading client seeking a proactive Business Operations Manager to take ownership of their daily payment operations. This pivotal role will focus on driving effective reconciliation practices, ensuring adherence to internal control standards, overseeing vendor partnerships, and delivering outstanding service across all payment channels. You'll be instrumental in building a robust and scalable operational infrastructure that supports future growth.
What You’ll Be Doing
- Manage the full cycle of payment processing and reconciliation activities (across fiat and crypto assets)
- Design, implement, and uphold comprehensive internal control measures
- Maintain and strengthen relationships with key vendors (including PSPs, custodians, and service providers), ensuring service excellence
- Handle operational inquiries promptly, collaborating with internal teams and external partners to resolve issues
- Oversee and report on key operational metrics and performance indicators
- Mentor and develop team members through broad operational exposure and knowledge sharing
- Champion automation initiatives to streamline workflows and enhance efficiency
- Ensure a transparent and scalable fee model is maintained and continually improved
What You’ll Bring
Experience:
- 7+ years’ experience in payment operations, banking, fintech, or financial services environments
- In-depth understanding of reconciliation processes and internal controls
- Solid background in managing vendor relationships and solving operational challenges
- Proven leadership skills with a track record of cross-team collaboration
Bonus Points For:
- Familiarity with International Financial Systems (IFS)
- Exposure to cryptocurrency and digital asset payments operations
- Experience working in fintech startups or scaling environments
Key Attributes:
- Strong operational ownership with a hands-on leadership style
- Meticulous attention to detail and analytical approach to problem-solving
- Excellent communication skills, both verbal and written
- Compliance-focused with a risk-aware mindset
- Collaborative team leader who excels in building high-performing teams
Business Operations Manager employer: X4 Technology
Contact Detail:
X4 Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network with professionals in the fintech and payment operations sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues or mentors who can provide insights into the role and possibly refer you to opportunities at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends in payment processing and reconciliation, especially in relation to cryptocurrency. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed vendor relationships and resolved operational challenges in your previous roles. Highlighting these experiences will showcase your hands-on leadership style and problem-solving skills, which are crucial for this position.
✨Tip Number 4
Consider brushing up on your knowledge of internal control measures and compliance standards relevant to payment operations. Being able to articulate your understanding of these concepts will demonstrate your readiness to uphold the high standards expected in this role.
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payment operations, banking, or fintech. Use specific examples that demonstrate your understanding of reconciliation processes and vendor management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your leadership skills and how your background aligns with the responsibilities outlined in the job description.
Showcase Relevant Skills: Emphasise your analytical skills and attention to detail in your application. Mention any experience you have with automation initiatives or managing operational metrics, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your professionalism and attention to detail, which is crucial for a Business Operations Manager.
How to prepare for a job interview at X4 Technology
✨Showcase Your Experience
Make sure to highlight your 7+ years of experience in payment operations or related fields. Be prepared to discuss specific examples of how you've managed reconciliation processes and vendor relationships, as this will demonstrate your expertise and suitability for the role.
✨Demonstrate Leadership Skills
As a Business Operations Manager, you'll need to exhibit strong leadership qualities. Share instances where you've successfully led teams or projects, focusing on your hands-on approach and ability to mentor others. This will show that you can inspire and develop high-performing teams.
✨Prepare for Technical Questions
Expect questions about internal control measures and operational metrics. Brush up on your knowledge of reconciliation processes and be ready to discuss how you've implemented effective controls in previous roles. This will help you stand out as a candidate who understands the intricacies of the position.
✨Emphasise Collaboration
Since the role involves working with various internal teams and external partners, be prepared to talk about your collaborative experiences. Highlight how you've resolved operational challenges through teamwork and communication, showcasing your ability to build strong relationships across different stakeholders.
