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- Tasks: Manage key client accounts in clinical trial supplies and drive revenue growth.
- Company: Leading pharmaceutical supply company with a focus on innovation and growth.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Experience in clinical trial services and strong relationship management skills.
- Other info: Opportunity for long-term career growth in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading specialist in Pharmaceutical Supply is expanding its commercial team to support the next phase of its development. The organisation is made up of ambitious, self-motivated professionals driven to deliver high-quality solutions and accelerate continued market expansion. They are now seeking a like-minded individual to join the team and contribute to this growth journey.
This role is focused on the management and growth of established key client accounts within the clinical trial supply environment. The successful candidate will act as the primary point of contact for assigned clients, ensuring the successful delivery of clinical trial supply projects while driving revenue and gross profit growth across existing accounts. They are also looking for someone seeking long term career development within the industry, as they are keen to support your continued growth!
The position is commercially accountable and client-facing, with a strong emphasis on relationship management, service delivery, and cross-functional coordination within complex, multi-stakeholder clinical trial settings.
Key Responsibilities- Manage a portfolio of key clinical trial supply client accounts
- Act as the lead contact for all client-related matters and study requirements
- Deliver revenue and gross profit growth across assigned accounts
- Support and oversee the delivery of clinical trial supply projects to agreed specifications
- Maintain accurate project and commercial records within internal ERP systems
- Develop, track, and report on client KPIs and account health
- Lead and participate in regular client meetings (weekly, monthly, quarterly)
- Address client complaints promptly in line with documented procedures
- Ensure service levels are consistently met and monitored
- Lead global sourcing activities using approved supplier networks
- Negotiate product pricing, payment terms, and product access
- Coordinate with logistics providers to support global shipment and delivery of study materials
- Build strong working relationships across internal teams and external partners
- Contribute ideas to support continuous improvement initiatives
- Operate in accordance with SOPs, quality systems, and regulatory requirements
- Maintain knowledge of products, markets, and clinical trial supply practices
- Will be seeking a long term career development within the industry
- Experience within clinical trial services or the healthcare/life sciences sector
- Strong commercial and business awareness
- Proven ability to develop and manage client relationships
- Excellent written and verbal communication skills
- Customer-focused with a service-oriented mindset
- Strong organisational skills with the ability to manage multiple priorities
- High attention to detail and accuracy
- Proactive problem-solver with a solutions-driven approach
- Effective negotiator and confident stakeholder manager
- Comfortable working independently while contributing to a team environment
- Familiarity with quality standards and regulations relevant to clinical trial supply (e.g. ISO)
- Proficient in MS Office and business systems such as CRM and ERP platforms
- Strong client satisfaction and long-term account retention
- Consistent revenue and gross profit growth across key accounts
- On-time, compliant delivery of clinical trial supply projects
- Effective resolution of client issues and escalations
- Strong collaboration across commercial, operational, and logistics teams
The interview process will include an initial discussion with Mollie Kent. Successful applicants will then have a conversation with the internal recruitment team and then the chance to meet the Executive team.
If you are interested in learning more, please apply to this advert or apply to Mollie Kent directly on m.kent@x4lifesciences.com
Key Account Manager - Clinical Trial Supplies in Woking employer: X4 Life Sciences
Contact Detail:
X4 Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Clinical Trial Supplies in Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the clinical trial supply field. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their projects and challenges in the clinical trial space. We want you to walk in with confidence, ready to discuss how you can contribute to their growth journey.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. We love hearing about proactive approaches and solutions-driven mindsets, especially in complex environments like clinical trials.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Key Account Manager - Clinical Trial Supplies in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in clinical trial services and any relevant achievements that showcase your ability to manage client relationships and drive revenue growth.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for the healthcare sector and how your skills align with our goals at StudySmarter. Don’t forget to mention your long-term career aspirations!
Showcase Your Communication Skills: Since this role is client-facing, it’s crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application, and make sure to proofread for any errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at X4 Life Sciences
✨Know Your Clients Inside Out
Before the interview, research the company’s key clients and their specific needs in the clinical trial supply sector. Understanding their pain points and how the company addresses them will show your commitment and readiness to manage those relationships effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved client issues in the past. Highlight your proactive approach and solutions-driven mindset, as these are crucial for a Key Account Manager role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Commercial Awareness
Be ready to discuss market trends in clinical trial supplies and how they impact client relationships. Showing that you’re not just focused on service delivery but also on driving revenue growth will resonate well with the interviewers.
✨Prepare for Team Collaboration Questions
Since this role involves cross-functional coordination, think of examples where you’ve worked effectively with different teams. Be prepared to discuss how you build strong working relationships and ensure smooth project delivery across various stakeholders.
