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- Tasks: Manage key client accounts in clinical trial supplies and drive revenue growth.
- Company: Leading specialist in Pharmaceutical Supply with a focus on growth and quality solutions.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Experience in clinical trial services and strong relationship management skills.
- Other info: Opportunity for long-term career growth and collaboration across diverse teams.
The predicted salary is between 28800 - 48000 £ per year.
A leading specialist in Pharmaceutical Supply is expanding its commercial team to support the next phase of its development. The organisation is made up of ambitious, self-motivated professionals driven to deliver high-quality solutions and accelerate continued market expansion. They are now seeking a like-minded individual to join the team and contribute to this growth journey.
This role is focused on the management and growth of established key client accounts within the clinical trial supply environment. The successful candidate will act as the primary point of contact for assigned clients, ensuring the successful delivery of clinical trial supply projects while driving revenue and gross profit growth across existing accounts. They are also looking for someone seeking long term career development within the industry, as they are keen to support your continued growth!
The position is commercially accountable and client-facing, with a strong emphasis on relationship management, service delivery, and cross-functional coordination within complex, multi-stakeholder clinical trial settings.
Key Responsibilities- Manage a portfolio of key clinical trial supply client accounts
- Act as the lead contact for all client-related matters and study requirements
- Deliver revenue and gross profit growth across assigned accounts
- Support and oversee the delivery of clinical trial supply projects to agreed specifications
- Maintain accurate project and commercial records within internal ERP systems
- Develop, track, and report on client KPIs and account health
- Lead and participate in regular client meetings (weekly, monthly, quarterly)
- Address client complaints promptly in line with documented procedures
- Ensure service levels are consistently met and monitored
- Lead global sourcing activities using approved supplier networks
- Negotiate product pricing, payment terms, and product access
- Coordinate with logistics providers to support global shipment and delivery of study materials
- Build strong working relationships across internal teams and external partners
- Contribute ideas to support continuous improvement initiatives
- Operate in accordance with SOPs, quality systems, and regulatory requirements
- Maintain knowledge of products, markets, and clinical trial supply practices
- Will be seeking a long term career development within the industry
- Experience within clinical trial services or the healthcare/life sciences sector
- Strong commercial and business awareness
- Proven ability to develop and manage client relationships
- Excellent written and verbal communication skills
- Customer-focused with a service-oriented mindset
- Strong organisational skills with the ability to manage multiple priorities
- High attention to detail and accuracy
- Proactive problem-solver with a solutions-driven approach
- Effective negotiator and confident stakeholder manager
- Comfortable working independently while contributing to a team environment
- Familiarity with quality standards and regulations relevant to clinical trial supply (e.g. ISO)
- Proficient in MS Office and business systems such as CRM and ERP platforms
- Strong client satisfaction and long-term account retention
- Consistent revenue and gross profit growth across key accounts
- On-time, compliant delivery of clinical trial supply projects
- Effective resolution of client issues and escalations
- Strong collaboration across commercial, operational, and logistics teams
If you are interested in learning more, please apply to this advert or apply to Mollie Kent directly on m.kent@x4lifesciences.com
Key Account Manager - Clinical Trial Supplies in Warrington employer: X4 Life Sciences
Contact Detail:
X4 Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Clinical Trial Supplies in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the clinical trial supply field. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their challenges and think about how you can contribute to their growth. We want you to shine and show them why you’re the perfect fit for the Key Account Manager role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our process.
We think you need these skills to ace Key Account Manager - Clinical Trial Supplies in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in clinical trial services and any relevant achievements that showcase your ability to manage client relationships and drive revenue growth.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to express your passion for the industry and how your skills align with our needs, especially in managing key accounts and delivering high-quality solutions.
Showcase Your Communication Skills: Since this role is client-facing, it's crucial to demonstrate your excellent written communication skills. Ensure your application is clear, concise, and free of errors to reflect your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it reaches the right people in our team!
How to prepare for a job interview at X4 Life Sciences
✨Know Your Stuff
Make sure you brush up on the specifics of clinical trial supplies and the company’s role in the industry. Familiarise yourself with key terms, recent trends, and any relevant regulations. This will show that you're not just interested in the job, but that you’re genuinely invested in the field.
✨Showcase Your Relationship Skills
Since this role is all about managing client accounts, be ready to discuss your experience in building and maintaining relationships. Prepare examples of how you've successfully navigated client interactions, resolved issues, or improved service delivery in past roles.
✨Be a Problem Solver
Think of specific challenges you've faced in previous positions and how you tackled them. The interviewers will want to see your proactive problem-solving skills, so come armed with examples that highlight your solutions-driven approach.
✨Ask Smart Questions
Prepare thoughtful questions that demonstrate your interest in the company’s growth and your potential role in it. Inquire about their future projects, team dynamics, or how they measure success in client relationships. This shows you’re not just looking for any job, but that you’re keen on contributing to their journey.
