At a Glance
- Tasks: Manage healthcare accounts and lead exciting projects from start to finish.
- Company: Award-winning healthcare communications agency with a supportive culture.
- Benefits: Competitive salary, pension, annual bonus, and flexible working options.
- Other info: Dynamic environment with excellent career progression opportunities.
- Why this job: Join a growing team and make a real impact in healthcare communications.
- Qualifications: 4+ years in healthcare communications with strong client management skills.
The predicted salary is between 50000 - 65000 £ per year.
An established healthcare communications agency is looking for a Senior Account Manager & Account Director / Senior Account Director to join its growing, award-winning Healthcare Client Services team. Following an exceptional start to 2026, driven by strong organic growth and multiple new business wins, this is an exciting time to become part of the agency's continued success.
With a new London office and flexible working options available (ideally 2 days in the office, though fully remote can be accommodated), this role offers the chance to work across a diverse portfolio of pharmaceutical clients at local, national, and global levels.
This position has a focus on medical affairs - including symposia, advisory boards, congress activity, patient & HCP materials, digital assets, infographics, and large-scale internal and external events. You'll work across a broad range of therapy areas within a highly supportive environment known for excellent retention rates and strong progression opportunities.
Key Responsibilities- Oversee day-to-day account management activities
- Lead projects and events from briefing through to onsite delivery and post-event follow-up
- Develop timelines, budgets, and project plans while ensuring seamless execution
- Contribute to strategic discussions and provide high-quality client counsel
- Build strong client relationships and identify opportunities for account growth
- Ensure projects are delivered compliantly and to the highest standard
- Contribute to new business opportunities and agency growth initiatives
- Minimum 4 years' experience in a healthcare communications, medical events, or medical communications agency environment
- Excellent communication and client relationship management skills
- Highly organised, proactive, and calm under pressure
- Commercially aware, with experience managing budgets and timelines
- Collaborative team player who works effectively across planning, creative, scientific, and production teams
- Familiarity with ABPI regulations
Competitive package including pension, annual bonus, life assurance, and additional benefits.
If you're looking to join a forward-thinking, collaborative, and genuinely supportive agency at an exciting stage of growth, apply now.
Senior Account Manager / Account Director / Senior Account Director (Healthcare Communications) in London employer: X4 Life Sciences
Join an award-winning healthcare communications agency that prioritises employee growth and offers a supportive work culture. With flexible working options and a new London office, you'll have the opportunity to manage diverse pharmaceutical accounts while enjoying competitive benefits, including a pension and annual bonus. This is a fantastic chance to be part of a dynamic team known for its excellent retention rates and commitment to professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager / Account Director / Senior Account Director (Healthcare Communications) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare communications field. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their recent projects and successes, especially in medical affairs. This will help you tailor your responses and show that you’re genuinely interested in being part of their team. We want you to shine!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in managing accounts and leading projects. Highlight your ability to build strong client relationships and deliver high-quality results. We believe that confidence is key, so rehearse until you feel comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board and make some waves in healthcare communications together!
We think you need these skills to ace Senior Account Manager / Account Director / Senior Account Director (Healthcare Communications) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Senior Account Manager role. Highlight your experience in healthcare communications and any relevant projects you've led, as this will show us you're the right fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about healthcare communications and how your background aligns with our agency's goals. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact, like successful project completions or client satisfaction scores. We love seeing results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our growing team!
How to prepare for a job interview at X4 Life Sciences
✨Know Your Stuff
Make sure you brush up on the latest trends in healthcare communications and medical affairs. Familiarise yourself with the agency's portfolio and recent projects they've worked on. This will not only show your interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your account management skills, especially in healthcare communications. Be ready to discuss how you've successfully led projects, managed budgets, and built client relationships. This will demonstrate your capability to handle the responsibilities of the role.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with insightful questions about the agency's approach to client management and their growth plans. This shows you're genuinely interested in the role and helps you assess if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The agency values collaboration and a supportive environment, so showing your authentic self can help them see how you'd fit into their team culture.
