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- Tasks: Manage key client accounts in clinical trial supplies and drive revenue growth.
- Company: Leading pharmaceutical supply company with a focus on innovation and growth.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Experience in clinical trial services and strong relationship management skills.
- Other info: Opportunity for long-term career growth and collaboration across diverse teams.
The predicted salary is between 28800 - 48000 £ per year.
Salary: Dependent on Experience
Reporting to: Head of Clinical Trial Supply
Role Overview: Following a sustained period of strong growth, a leading specialist in Pharmaceutical Supply is expanding its commercial team to support the next phase of its development. The organisation is made up of ambitious, self-motivated professionals driven to deliver high-quality solutions and accelerate continued market expansion. They are now seeking a like-minded individual to join the team and contribute to this growth journey.
This role is focused on the management and growth of established key client accounts within the clinical trial supply environment. The successful candidate will act as the primary point of contact for assigned clients, ensuring the successful delivery of clinical trial supply projects while driving revenue and gross profit growth across existing accounts. They are also looking for someone seeking long term career development within the industry, as they are keen to support your continued growth!
The position is commercially accountable and client-facing, with a strong emphasis on relationship management, service delivery, and cross-functional coordination within complex, multi-stakeholder clinical trial settings.
Key Responsibilities
- Manage a portfolio of key clinical trial supply client accounts
- Act as the lead contact for all client-related matters and study requirements
- Deliver revenue and gross profit growth across assigned accounts
- Support and oversee the delivery of clinical trial supply projects to agreed specifications
- Maintain accurate project and commercial records within internal ERP systems
- Develop, track, and report on client KPIs and account health
- Lead and participate in regular client meetings (weekly, monthly, quarterly)
- Address client complaints promptly in line with documented procedures
- Ensure service levels are consistently met and monitored
- Lead global sourcing activities using approved supplier networks
- Negotiate product pricing, payment terms, and product access
- Coordinate with logistics providers to support global shipment and delivery of study materials
- Build strong working relationships across internal teams and external partners
- Contribute ideas to support continuous improvement initiatives
- Operate in accordance with SOPs, quality systems, and regulatory requirements
- Maintain knowledge of products, markets, and clinical trial supply practices
Ideal Candidate
- Will be seeking a long term career development within the industry
- Experience within clinical trial services or the healthcare/life sciences sector
- Strong commercial and business awareness
- Proven ability to develop and manage client relationships
- Excellent written and verbal communication skills
- Customer-focused with a service-oriented mindset
- Strong organisational skills with the ability to manage multiple priorities
- High attention to detail and accuracy
- Proactive problem-solver with a solutions-driven approach
- Effective negotiator and confident stakeholder manager
- Comfortable working independently while contributing to a team environment
- Familiarity with quality standards and regulations relevant to clinical trial supply (e.g. ISO)
- Proficient in MS Office and business systems such as CRM and ERP platforms
What Success Looks Like
- Strong client satisfaction and long-term account retention
- Consistent revenue and gross profit growth across key accounts
- On-time, compliant delivery of clinical trial supply projects
- Effective resolution of client issues and escalations
- Strong collaboration across commercial, operational, and logistics teams
The interview process will include an initial discussion with Mollie Kent. Successful applicants will then have a conversation with the internal recruitment team and then the chance to meet the Executive team.
If you are interested in learning more, please apply to this advert or apply to Mollie Kent directly on m.kent@x4lifesciences.com
Key Account Manager - Clinical Trial Supplies in Kingston upon Hull employer: X4 Life Sciences
Contact Detail:
X4 Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Clinical Trial Supplies in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the clinical trial supply field. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their projects and challenges in the clinical trial space. We want you to walk in with confidence, ready to discuss how you can contribute to their growth journey.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. We love hearing about proactive approaches and solutions-driven mindsets, especially in complex environments like clinical trials.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Key Account Manager - Clinical Trial Supplies in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in clinical trial services and any relevant achievements that showcase your ability to manage client relationships and drive revenue growth.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for the industry and your long-term career aspirations. Use it to explain why you’re the perfect fit for the team and how you can contribute to our growth journey.
Showcase Your Communication Skills: Since this role is client-facing, it's crucial to demonstrate your excellent written communication skills. Ensure your application is clear, concise, and free of errors to make a great first impression.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at X4 Life Sciences
✨Know Your Clients
Before the interview, research the company’s key clients and their clinical trial supply needs. Understanding their business model and how they operate will help you demonstrate your ability to manage and grow these accounts effectively.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your communication skills and any specific strategies you've used to ensure client satisfaction and retention.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can drive revenue and gross profit growth. Familiarise yourself with current trends in the clinical trial supply market and think about how you can apply this knowledge to benefit the company.
✨Prepare for Problem-Solving Scenarios
Anticipate questions about how you would handle client complaints or project delivery issues. Think through your problem-solving approach and be prepared to share specific examples that showcase your proactive mindset and solutions-driven attitude.
