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- Tasks: Manage key client accounts in clinical trial supplies and drive revenue growth.
- Company: Leading specialist in Pharmaceutical Supply with a focus on growth and quality solutions.
- Benefits: Competitive salary, long-term career development, and supportive team environment.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Experience in clinical trial services and strong relationship management skills.
- Other info: Opportunity for continuous improvement and collaboration across teams.
The predicted salary is between 36000 - 60000 £ per year.
Salary: Dependent on Experience
Reporting to: Head of Clinical Trial Supply
Role Overview: Following a sustained period of strong growth, a leading specialist in Pharmaceutical Supply is expanding its commercial team to support the next phase of its development. The organisation is made up of ambitious, self-motivated professionals driven to deliver high-quality solutions and accelerate continued market expansion. They are now seeking a like-minded individual to join the team and contribute to this growth journey.
This role is focused on the management and growth of established key client accounts within the clinical trial supply environment. The successful candidate will act as the primary point of contact for assigned clients, ensuring the successful delivery of clinical trial supply projects while driving revenue and gross profit growth across existing accounts. They are also looking for someone seeking long term career development within the industry, as they are keen to support your continued growth!
The position is commercially accountable and client-facing, with a strong emphasis on relationship management, service delivery, and cross-functional coordination within complex, multi-stakeholder clinical trial settings.
Key Responsibilities
- Manage a portfolio of key clinical trial supply client accounts
- Act as the lead contact for all client-related matters and study requirements
- Deliver revenue and gross profit growth across assigned accounts
- Support and oversee the delivery of clinical trial supply projects to agreed specifications
- Maintain accurate project and commercial records within internal ERP systems
- Develop, track, and report on client KPIs and account health
- Lead and participate in regular client meetings (weekly, monthly, quarterly)
- Address client complaints promptly in line with documented procedures
- Ensure service levels are consistently met and monitored
- Lead global sourcing activities using approved supplier networks
- Negotiate product pricing, payment terms, and product access
- Coordinate with logistics providers to support global shipment and delivery of study materials
- Build strong working relationships across internal teams and external partners
- Contribute ideas to support continuous improvement initiatives
- Operate in accordance with SOPs, quality systems, and regulatory requirements
- Maintain knowledge of products, markets, and clinical trial supply practices
Ideal Candidate
- Will be seeking a long term career development within the industry
- Experience within clinical trial services or the healthcare/life sciences sector
- Strong commercial and business awareness
- Proven ability to develop and manage client relationships
- Excellent written and verbal communication skills
- Customer-focused with a service-oriented mindset
- Strong organisational skills with the ability to manage multiple priorities
- High attention to detail and accuracy
- Proactive problem-solver with a solutions-driven approach
- Effective negotiator and confident stakeholder manager
- Comfortable working independently while contributing to a team environment
- Familiarity with quality standards and regulations relevant to clinical trial supply (e.g. ISO)
- Proficient in MS Office and business systems such as CRM and ERP platforms
What Success Looks Like
- Strong client satisfaction and long-term account retention
- Consistent revenue and gross profit growth across key accounts
- On-time, compliant delivery of clinical trial supply projects
- Effective resolution of client issues and escalations
- Strong collaboration across commercial, operational, and logistics teams
The interview process will include an initial discussion with Mollie Kent. Successful applicants will then have a conversation with the internal recruitment team and then the chance to meet the Executive team.
If you are interested in learning more, please apply to this advert or apply to Mollie Kent directly on m.kent@x4lifesciences.com
Key Account Manager - Clinical Trial Supplies in Derby employer: X4 Life Sciences
Contact Detail:
X4 Life Sciences Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Clinical Trial Supplies in Derby
✨Tip Number 1
Network like a pro! Reach out to professionals in the clinical trial supply sector on LinkedIn. Join relevant groups and engage in discussions to get your name out there and show your interest in the field.
✨Tip Number 2
Prepare for those interviews! Research the company and its recent projects. Be ready to discuss how your experience aligns with their goals, especially around client relationship management and project delivery.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your proactive approach and ability to handle client issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in the clinical trial supply space.
We think you need these skills to ace Key Account Manager - Clinical Trial Supplies in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in clinical trial services and any relevant achievements that showcase your ability to manage client relationships and drive revenue growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Don’t forget to mention your long-term career aspirations within the industry!
Showcase Your Communication Skills: Since this role is client-facing, it's crucial to demonstrate your excellent written communication skills. Keep your application clear, concise, and professional, while still letting your personality shine through.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at X4 Life Sciences
✨Know Your Stuff
Make sure you brush up on the specifics of clinical trial supplies and the pharmaceutical industry. Understand the key responsibilities of a Key Account Manager and be ready to discuss how your experience aligns with managing client accounts and delivering projects.
✨Showcase Your Relationship Skills
Since this role is all about client management, prepare examples that highlight your ability to build and maintain strong relationships. Think of times when you successfully resolved client issues or improved account satisfaction.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to account management. Be prepared to talk about how you've tracked and reported on client health in previous roles, and how you can apply that knowledge here.
✨Demonstrate Your Problem-Solving Skills
Think of specific challenges you've faced in past roles and how you overcame them. This will show your proactive approach and solutions-driven mindset, which are crucial for this position.
