Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide on-site IT support and assist users with tech issues.
- Company: Leading technology firm in Greater London with a focus on innovation.
- Benefits: Great starting salary, hands-on experience, and opportunities for growth.
- Why this job: Join a dynamic team and work on exciting AI and automation projects.
- Qualifications: Strong customer service skills and a passion for technology.
- Other info: Perfect for early-career candidates or those from customer-facing roles.
The predicted salary is between 28000 - 35000 £ per year.
A leading technology firm in Greater London seeks an AI & Platform Engineer to provide on-site IT support. This role involves assisting users with internal technology issues, managing support tickets, and engaging in AI and automation projects aimed at improving efficiency.
Ideal for someone with a strong customer service ethos and a passion for technology. No formal IT degree required, making it suitable for early-career candidates or those from customer-facing backgrounds.
AI & Platform Support Engineer (Junior) in London employer: X4 Group
Contact Detail:
X4 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI & Platform Support Engineer (Junior) in London
✨Tip Number 1
Network like a pro! Reach out to people in the tech industry, especially those working in AI and platform support. Attend meetups or online webinars to connect with potential employers and learn about job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your tech abilities and customer service experience. This can really set you apart from other candidates when you apply through our website.
✨Tip Number 3
Prepare for interviews by brushing up on common tech support scenarios. Think about how you would handle specific user issues and be ready to demonstrate your problem-solving skills during the interview.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace AI & Platform Support Engineer (Junior) in London
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let us see your enthusiasm for technology shine through! Share any personal projects or experiences that highlight your interest in AI and automation. We love candidates who are genuinely excited about the field.
Highlight Your Customer Service Skills: Since this role is all about supporting users, make sure to emphasise your customer service experience. Whether it's from a previous job or a volunteer position, we want to know how you've helped others solve their tech issues.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate candidates who can communicate effectively, especially when it comes to tech support!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at X4 Group
✨Know Your Tech Basics
Brush up on your understanding of AI and platform support concepts. Even if you don’t have a formal IT degree, being able to discuss basic troubleshooting steps or common technology issues will show your enthusiasm and readiness to learn.
✨Showcase Your Customer Service Skills
Since this role values a strong customer service ethos, prepare examples from your past experiences where you successfully resolved user issues or provided exceptional support. This will demonstrate your ability to engage with users effectively.
✨Familiarise Yourself with Support Ticket Systems
Research common support ticket management tools and processes. Being able to talk about how you would handle support tickets or prioritise tasks can set you apart as someone who is proactive and ready to jump in.
✨Express Your Passion for Technology
Be prepared to discuss any personal projects or interests related to AI and automation. Showing genuine enthusiasm for technology and a desire to improve efficiency will resonate well with the interviewers.