At a Glance
- Tasks: Lead and manage the Property Management team to ensure smooth operations.
- Company: Join X1 Sales & Lettings, a top-rated agency in Manchester with a vibrant culture.
- Benefits: Enjoy competitive salary, 25 days leave, gym access, and fun social events.
- Why this job: Be part of a growing company with opportunities for professional development and ARLA sponsorship.
- Qualifications: Strong people management skills and experience in property management required.
- Other info: Work in a dynamic environment with excellent career growth potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Property Team Manager role at X1 Sales & Lettings. X1 Sales & Lettings are proudly located in Manchester and are looking for an articulate, highly organised and experienced Team Manager to oversee the Property Management Department in our vibrant and friendly Manchester branch. We have over fourteen years of successful growth and operate offices in Liverpool, Leeds, Manchester and Kent. Our team of over one hundred qualified professionals manages a portfolio of more than 4,500 properties across the Northwest and Kent. As part of this senior role we will support you in co‑sponsoring your ARLA qualifications (or other relevant qualifications you wish to undertake). Our company has rapid plans for continued expansion over the next 5–10 years, making this role an excellent opportunity to grow and develop.
Our Values
We pride ourselves on developing and rewarding our team and ensuring everyone contributes to the success of the company. We operate by the following values: teamwork, accountability, quality, fun, compliance and flexibility.
Awards and Accolades
In 2024 X1 received prestigious recognition at the UK Property Awards, being named both the Best Lettings Agency for the fourth consecutive year and Best Estate Agency in Manchester. In 2023 The Negotiator Awards honoured X1 Sales & Lettings with Gold status for Regional Agency of the Year in the North East & North West.
The Role
As the Team/Section Manager for the Property Management department, you will manage operations and lead your team to success. You will be responsible for the management of the Property Management team who cover all aspects of maintenance, property inspections, deposit disputes and returns and processing supplier invoices.
- Team development
- Team management (one‑to‑one meetings, team meetings, performance reviews, training, KPIs)
- Working in line with compliance legislation
- Responsible for post‑tenancy sign‑offs
- Responsible for deposits and reposit internal and external communications and disputes in line with SLAs
- Ensuring all inventories, inspections, check‑outs and turnarounds are completed in line with SLAs
- Management of invoice processing and ensuring internal charges raised correctly
- Ensure maintenance have appropriate stock and stored correctly
- Effectively overseeing maintenance and cleaning schedules
- Ensuring quality of all works completed
- Ensuring all team members provide impeccable customer service levels and contribute towards positive brand reputation
- Complaint handling
- Successful completion of summer turnaround
About You
- Experienced, organised and a strong people manager
- Strong team management skills
- Excellent organisational skills
- Proactive approach
- Process‑ and target‑driven
- Excellent attention to detail
- Use of own initiative to effectively problem‑solve
- Strong communication and customer service skills
- Comfortable working confidently in a fast‑paced environment
- Passionate about delivering exceptional standards
- Well presented
- Proficient technically
- Professional, positive and enthusiastic approach
Department: Property Management
Location: Manchester, Media City
Contract type: Permanent
Hours: favourable working hours of 9:30 am – 5:00 pm Monday to Thursday, 9:30 am – 4:30 pm Friday
Salary: We offer a competitive salary, 25 days annual leave plus bank holidays and additional paid time off over Christmas. We also give our staff complimentary use of our on‑site gyms as well as many social events, awards ceremonies and treats throughout the year.
Property Team Manager in Manchester employer: X1 Sales & Lettings
Contact Detail:
X1 Sales & Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Team Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since X1 Sales & Lettings values teamwork and quality, think of examples from your past experiences that showcase these traits. Show them you’re a great fit!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the ideal candidate for the Property Team Manager role. Highlight your experience in team management and your proactive approach to problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Property Team Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Team Manager role. Highlight your experience in team management and property management, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for property management and how your values align with ours at X1. Be sure to mention any relevant qualifications or experiences that make you the perfect fit.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you’ve successfully managed teams or improved processes in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at X1 Sales & Lettings!
How to prepare for a job interview at X1 Sales & Lettings
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of property management. Brush up on relevant legislation and best practices, especially those related to compliance and customer service. This will show that you're not just a people manager but also someone who knows the industry well.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you led your team to achieve targets or improved processes. Highlighting your experience in one-to-one meetings and performance reviews will demonstrate your capability as a strong people manager.
✨Emphasise Teamwork and Flexibility
X1 values teamwork and flexibility, so be ready to discuss how you've fostered a collaborative environment in previous roles. Share instances where you adapted to changes or challenges while keeping your team motivated and focused on delivering quality service.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s future plans for expansion or how they support team development. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.