At a Glance
- Tasks: Manage properties, resolve maintenance issues, and ensure exceptional customer service.
- Company: Join a rapidly expanding property management team with a vibrant culture.
- Benefits: Competitive salary, ARLA qualification sponsorship, and staff perks like a gym.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real impact in property management.
- Qualifications: Full UK driving licence, strong organisational skills, and a passion for customer service.
The predicted salary is between 24000 - 26000 £ per year.
X1 Sales and Lettings is looking for a fast-paced, professional and ambitious person to join our friendly, vibrant and successful team as a Property Manager as part of our Property Management Team.
Welcome to X1. X1 Sales and Lettings has been a rapidly expanding Property Management business over the last 15 years, with offices in Liverpool, Leeds, Manchester and Kent, an expert qualified team base of over 140 team members and a managed portfolio of over 5000 properties across the Northwest and Kent. Our goal is to develop a culture built around exceptional people, exceptional products and exceptional customer service for our tenants and landlords alike.
Our Values
We pride ourselves on developing and rewarding our team and making sure everyone plays a part in the continuing success of our company but also enjoys coming to work. We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility.
About the role:
As a member of the Property Management team, you will be in a customer-facing role, responsible for efficient resolution of reactive maintenance issues, check-out inspections, property turn-arounds and deposit disputes handling/returns. You will also play an integral part in the preparation and successful turnaround of the student developments between the move-out and move-in dates of new tenants. Working as part of a team, the role will be process-driven, your exceptional organisational skills and strong communication both internally and externally will contribute to the overall success of the department.
Duties include:
- Responsible for post-tenancy actions
- Working inline with compliance legislation
- Responsible for deposits and reposit internal and external communications in line with SLAs
- Management of deposit and reposit disputes or appropriate funds returned in line with SLAs
- Ensuring all check-outs and turnarounds are completed in line with SLAs
- Appropriate co-ordination and communication of all works and parts
- Ensuring up to meter reads on internal system(s)
- Management of all maintenance issues logged on internal system(s) in line with SLAs and ensuring appropriate communication with tenants
- Effective use maintenance and cleaning schedules inline with logistic SLAs
- Appropriate communication with the Lettings teams on all aspects of Property Management
- Liaise with contractors
- Ensuring quality of works completed
- Impeccable customer service levels and contribute towards positive brand reputation
- Complaint handling
- Ensuring internal systems are kept up to date with all contact details and relevant notes
- Successful preparation and completion of summer turnaround
- Supporting with any admin and ad-hoc tasks
About you:
- Full UK driving licence held
- Team player
- Excellent organisational skills
- Pro-active approach
- Process driven
- Excellent attention to detail
- Use own initiative to effectively problem solve
- Strong communication and customer service skills
- Works confidently in a fast-paced environment
- Passionate about delivering exceptional standards
- Well presented
- Proficient technically
- Professional, positive and enthusiastic approach
If you are ambitious, experienced and want to work in a busy, challenging, rewarding environment then get in touch today. We will also actively sponsor our team through their ARLA qualifications as growth and development is very important to us.
We offer
Salary: £24,000 - £26,000 per annum dependent on experience, plus sponsorship of industry ARLA qualifications and staff perks such as complimentary on-site gym.
Department – Property Management
Location: Manchester
Contract type – Permanent
Hours - 9.30am - 5.00pm Monday to Friday, with an early 4.30pm finish on Fridays.
Property Manager in Manchester employer: X1 Management
X1 Sales and Lettings is an exceptional employer located in the vibrant Media City, offering a dynamic work environment that fosters teamwork and accountability. With a strong commitment to employee growth and a culture that values quality and fun, we provide our staff with opportunities to thrive while delivering outstanding service in the property industry. Join us and be part of a team recognised for excellence, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching X1 Sales and Lettings thoroughly. Understand their values and culture, and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate that you can handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at X1.
We think you need these skills to ace Property Manager in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who fits in with our vibrant team.
Tailor Your Application:Make sure to tailor your application specifically for the Property Manager role. Highlight your relevant experience and skills that align with what we’re looking for, like your organisational skills and customer service prowess. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors – attention to detail is key in this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at X1 Management
✨Know Your Stuff
Before the interview, make sure you research X1 Sales and Lettings thoroughly. Understand their values, the services they offer, and their approach to property management. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Property Manager, you'll need to demonstrate exceptional organisational skills. Prepare examples from your past experiences where you've successfully managed multiple tasks or resolved issues efficiently. This will highlight your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your customer service skills and ability to work well with others.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of potential maintenance issues or tenant disputes you might face and how you would handle them. This will demonstrate your proactive approach and readiness to tackle challenges head-on.
