We’re Hiring: Property Manager - Needed ASAP

Job Description X1 Sales and Lettings - Manchester - Senior Property Manager \n \nX1 Sales and Lettings are proud to have a workforce consisting of the best talent in the industry, we are a highly successful Sales, Lettings and Property Management business which has gone from strength to strength over the last 15 years with offices in Liverpool, Leeds, Manchester and Kent. We have an expert qualified team base of over one hundred and fifty team members and a managed portfolio of over 4500 properties across the Northwest and Kent. As well as supporting and coaching you in this Senior Property Management role, we will also sponsor your ARLA qualifications (or consider sponsorship of any other qualifications you feel will help you achieve your best). Our company has rapid plans for continued expansion over the next 5 - 10 years and so this role is not only a fantastic opportunity in itself - but leaves open doors for future progression with opportunity for candidates to grow and develop.\We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility.\n About the Role \n \nWe are looking for an experienced, highly organised and proactive Senior Property Manager to join our growing team, reporting into the Property Management - Team Leader. This is an excellent opportunity for someone with strong property management experience who is looking to take the next step in their career.\n \nAs a Senior Property Manager, you will oversee a portfolio of residential properties, taking ownership of the full post-tenancy process including maintenance management, property turnarounds, check-out inspections and deposit returns. You will play a key role in delivering an exceptional customer experience while ensuring properties are maintained to the highest standards and all processes are completed efficiently and compliantly.\n \nThis role requires excellent organisation, communication and planning skills, as you will work closely with tenants, landlords, contractors, internal departments and our maintenance team to ensure work is completed within agreed service levels. You will oversee delivery of our annual student summer turnaround programme, coordinating multiple projects simultaneously within strict deadlines.\n Key Responsibilities \n \n \n Manage a portfolio of residential properties, ensuring exceptional customer service throughout the tenancy lifecycle. \n Manage the end-of-tenancy process including property turnarounds, ensuring properties are ready for incoming tenants within required deadlines incl. n Oversee deposit returns and dispute resolution, ensuring all evidence is prepared accurately and claims are managed in accordance with legislation and company procedures. \n Liaise with external contractors, monitoring performance, quality of work and service delivery. \n Work closely with Lettings, Block Management and other internal departments to ensure a seamless customer journey. \n Handle customer complaints professionally, taking ownership through to resolution and identifying opportunities for service improvement. \n About You \n \nThe successful candidate will already have experience within residential Property Management and be looking for an opportunity to develop into a future leadership role.\n Essential Skills & Experience \n \n \n Previous experience within Property Management. \n Full UK Driving Licence. \n Strong customer service and relationship management skills. \