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- Tasks: Lead and develop a dynamic Property Management team in a fast-paced environment.
- Company: Join X1 Sales and Lettings, a top-rated agency with a vibrant culture.
- Benefits: Enjoy competitive salary, 25 days leave, gym access, and fun social events.
- Other info: Exciting opportunities for professional development and ARLA qualification sponsorship.
- Why this job: Make a real impact while growing your career in a supportive team.
- Qualifications: Experience in team management; property knowledge is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
X1 Sales and Lettings are looking for an articulate, highly organised and experienced Team Manager to oversee the Property Management Department in our vibrant and friendly Manchester branch.
X1 Sales and Lettings are proud to have a workforce consisting of the best talent in the industry. We are a highly successful Sales, Lettings and Property Management business which has gone from strength to strength over the last 14 years with offices in Liverpool, Leeds, Manchester and Kent. We have an expert qualified team base of over one hundred team members and a managed portfolio of over 4500 properties across the Northwest and Kent.
As well as supporting and coaching you in this incredible senior role, we will also sponsor your ARLA qualifications (or consider sponsorship of any other qualifications you feel will help you achieve your best). The working environment is completely unique to the property sector and you will experience a different way of working in a busy, friendly and fast-paced environment which we believe enables us to give our clients the greatest service available in the market.
Our company has rapid plans for continued expansion over the next 5 - 10 years and so this role is not only a fantastic opportunity in itself - but leaves open doors for future progression with opportunity for candidates to grow and develop.
Our Values
We pride ourselves on developing and rewarding our team and making sure everyone plays a part in the continuing success of our company. We operate by the values of Teamwork, Accountability, Quality, Fun, Compliance and Flexibility.
Awards and Accolades
We’re passionate about what we do, and we’re honoured by the recognition we have received along the way. As a leading agency, we’re committed to upholding the highest standards in the property sector, with our achievements reflecting our dedication and expertise. In 2024, X1 received prestigious recognition at the UK Property Awards, being named both the Best Lettings Agency for the fourth consecutive year and Best Estate Agency in Manchester. In 2023, The Negotiator Awards awarded X1 Sales & Lettings the Gold status for Regional Agency of the Year in the North East & North West.
The Role
As the Team/Section Manager for the Property Management department, you will manage operations and lead your team to success. You will be responsible for the management of the Property Management team who cover all aspects of maintenance, property inspections, deposit disputes and returns and processing supplier invoices. The role will be process driven and target focused. You will play an integral part in the successful turnaround of the student developments between the move-out and move-in dates of new tenants. This role requires someone passionate about people management and developing team members to the best of their ability. Your exceptional management skills and strong communication both internally and externally will contribute to the overall success of your team’s performance.
Some of the main aspects of the role are as below:
- Team development
- Team management – 121, team meetings, performance reviews, training, KPIs
- Working in line with compliance legislation
- Responsible for post-tenancy sign offs
- Responsible for deposits and reposit internal and external communications and disputes in line with SLAs
- Ensuring all inventories, inspections, check-outs and turnarounds are completed in line with SLAs
- Management of invoice processing and ensuring internal charges raised correctly
- Ensure maintenance have appropriate stock and stored correctly
- Effectively overseeing maintenance and cleaning schedules
- Ensuring quality of all works completed
- Ensuring all team members provide impeccable customer service levels and contribute towards positive brand reputation
- Complaint handling
- Successful completion of summer turnaround
About You
We are looking for an experienced, organised and strong people manager to lead our Property Management Team. Experience of successfully managing a team is essential, and property industry experience is desirable but not essential as we are happy to support you through your training and ARLA qualifications.
Strong team management skills
Excellent organisational skills
Proactive approach
Process and target driven
Excellent attention to detail
Use own initiative to effectively problem solve
Strong communication and customer service skills
Works confidently in a fast-paced environment
Passionate about delivering exceptional standards
Well presented
Proficient technically
Professional, positive and enthusiastic approach
If you are an organised, engaging and experienced people manager then we would love to hear from you!
Department – Property Management
Location - Manchester, Media City
Contract type - Permanent
Hours - favourable working hours of 9.30am - 5.00pm Monday to Thursday, 9.30am - 4.30pm Friday
Salary - We offer a competitive salary, 25 days annual leave plus bank holidays and additional paid time off over Christmas. We also give our staff complimentary use of our on-site gyms as well as many social events, awards ceremonies and treats throughout the year.
Property Management Team Leader in Manchester employer: X1 Lettings
Contact Detail:
X1 Lettings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Management Team Leader in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management sector. Attend local events, join online forums, and don’t be shy about reaching out to current employees at X1 Sales and Lettings. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. X1 prides itself on teamwork and accountability, so think of examples from your past that showcase these traits. Show them you’re not just a fit for the role, but for their vibrant team too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on your people management skills and how you can lead a team effectively, as this is key for the Property Management Team Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the X1 family. Let’s make your dream job a reality!
We think you need these skills to ace Property Management Team Leader in Manchester
Some tips for your application 🫡
Show Your Organisational Skills: As a Property Management Team Leader, being organised is key! Make sure your application highlights your ability to manage multiple tasks and lead a team effectively. Use examples from your past experiences to showcase how you keep everything running smoothly.
Communicate Clearly: Strong communication skills are essential for this role. When writing your application, be clear and concise. Use straightforward language and make sure to express your passion for people management and customer service. We want to see your personality shine through!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Property Management Team Leader role. Mention how your experience aligns with our values of teamwork, accountability, and quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our vibrant team at X1 Sales and Lettings!
How to prepare for a job interview at X1 Lettings
✨Know Your Stuff
Before the interview, make sure you research X1 Sales and Lettings thoroughly. Understand their values, recent achievements, and what makes them stand out in the property management sector. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Property Management Team Leader, you'll need to demonstrate strong people management skills. Prepare examples from your past experiences where you've successfully led a team, handled conflicts, or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Process-Driven
Since the role is process-driven and target-focused, be ready to discuss how you manage operations and ensure compliance. Think of specific instances where you've implemented processes that improved efficiency or quality in your previous roles. Highlight your attention to detail and proactive approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in property management, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.