Lettings Assistant

Lettings Assistant

Liverpool Full-Time 12 £ / hour No home office possible
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At a Glance

  • Tasks: Join us as a Lettings Assistant, handling viewings, enquiries, and admin tasks.
  • Company: X1 Sales and Lettings is a thriving property management company with offices across the UK.
  • Benefits: Enjoy a competitive salary, potential for permanent roles, and valuable industry experience.
  • Why this job: Gain hands-on experience in a dynamic environment while making lasting connections.
  • Qualifications: Must be enthusiastic, organised, and possess excellent communication skills; driving licence required.
  • Other info: This is a temporary role from May to September, perfect for summer job seekers.

X1 Sales and Lettings is a dynamic and highly successful Property Management, Lettings and Sales company, established in Liverpool in 2011. After exciting business growth we have gone from strength to strength and now operate offices in Liverpool, Manchester, Leeds, and Kent. We pride ourselves on providing a high quality rental experience whilst building strong and lasting relationships with our tenants and landlords alike.

Our Values

The X1 company values of Quality; Teamwork; Accountability; Flexibility; Compliance and Fun are at the heart of our culture and the way we do things, they are essential to our sustained success.

About the role:

We are currently seeking Summer staff for our busy Summer period, you would be working at our office and our busy and beautiful student accommodation sites in Liverpool. This is a great position for someone looking to expand on their CV and gain valuable experience within the property industry.

Summers at X1 are one of our busiest periods of the year and we are looking for hard working, flexible and proactive individuals to join our team, with a possibility of a longer term permanent contract for the right candidate. Your main responsibilities include (but not limited to):

  • Answering phones
  • Conducting viewings with prospective tenants
  • Handling enquiries
  • Processing bookings
  • General admin tasks
  • Data entry
  • Conducting inventories
  • Assisting with move-in days on site at student accommodation

As this is a customer facing role, we are looking for strong individuals who are confident and outgoing with everyone they meet and speak to, to ensure our tenants receive the best care possible and have a fantastic X1 experience.

During your time with X1, you will be given guidance and support by your Property Manager. Successful candidates are expected to be proactive, very organised and hard working as this is a very busy time of the year for us at X1. Our X1 staff are key to the business, and many have progressed into permanent members of staff from initially joining us as Summer staff.

What you will bring:

  • A team player - you're always up for a challenge!
  • Enthusiasm
  • Excellent communication & people skills, friendly attitude
  • Strong work ethic
  • Outgoing and confident
  • Organised
  • A full UK driving licence is essential for the role

This is a temporary summer role from 6th May 2025 - 26th September 2025. Working hours are Monday - Friday 9.30am - 5.00pm. The salary is £12.21 per hour (dependent on age). If you think that you are suited to this Summer role, we would love to hear from you.

Lettings Assistant employer: X1 Lettings

X1 Sales and Lettings is an exceptional employer, offering a vibrant work culture in the heart of Liverpool, where teamwork and fun are integral to our success. As a Lettings Assistant, you'll gain invaluable experience in the property industry while enjoying opportunities for personal growth and potential long-term employment. With a focus on quality service and strong relationships, we ensure that our staff are supported and valued, making X1 a rewarding place to build your career.
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Contact Detail:

X1 Lettings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lettings Assistant

✨Tip Number 1

Familiarise yourself with X1 Sales and Lettings' values and culture. Understanding their emphasis on quality, teamwork, and customer service will help you align your approach during interviews and interactions.

✨Tip Number 2

Showcase your enthusiasm for the property industry. Engage in conversations about current trends or challenges in lettings and property management to demonstrate your genuine interest and knowledge.

✨Tip Number 3

Prepare to discuss your previous customer service experiences. Highlight specific examples where you successfully handled enquiries or resolved issues, as this role is heavily focused on providing excellent tenant care.

✨Tip Number 4

Be proactive in your approach. During any interactions, express your willingness to take on responsibilities and your ability to adapt to the fast-paced environment of a busy summer period.

We think you need these skills to ace Lettings Assistant

Excellent Communication Skills
Customer Service Skills
Teamwork
Organisational Skills
Proactivity
Attention to Detail
Time Management
Data Entry Skills
Problem-Solving Skills
Outgoing Personality
Flexibility
Ability to Handle Enquiries
Basic Administrative Skills
Full UK Driving Licence

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Lettings Assistant position. Tailor your application to highlight how your skills and experiences align with what X1 is looking for.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, administration, or the property industry. Use specific examples to demonstrate your communication skills and ability to handle enquiries effectively.

Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention why you want to work at X1 and how you can contribute to their values of Quality, Teamwork, and Fun.

Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at X1 Lettings

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company during the interview. X1 values enthusiasm, so share why you're passionate about working in property management and how you can contribute to their team.

✨Demonstrate Strong Communication Skills

Since this is a customer-facing role, it's crucial to showcase your excellent communication skills. Practice clear and confident responses, and be ready to discuss how you've effectively handled enquiries or resolved issues in the past.

✨Highlight Your Team Player Attitude

X1 is looking for individuals who thrive in a team environment. Be prepared to share examples of how you've collaborated with others in previous roles, and emphasise your willingness to support your colleagues during busy periods.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios related to customer service or managing multiple tasks, and explain how you would approach them effectively.

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