At a Glance
- Tasks: Coordinate exciting projects in voice, IT, and data for our customers.
- Company: Join a dynamic team at SCG Midlands in Birmingham, focused on innovative telecom solutions.
- Benefits: Enjoy 21 days holiday, extra birthday leave, and discounted gym memberships.
- Why this job: Be part of a supportive culture with ongoing training and opportunities for growth.
- Qualifications: No telecoms experience needed; just bring your attention to detail and communication skills.
- Other info: Free onsite parking and an annual salary review make this role even more appealing.
The predicted salary is between 28000 - 30000 Β£ per year.
Location: Quinton, Birmingham
Salary: Β£28,000 β Β£30,000
Weβre looking for a Project and Services Coordinator to come and join our team at the Quinton office in Birmingham. You will be coordinating new installation projects, moves and changes for existing and new customers. You will be working with the Sales, Engineering and Accounts team to ensure efficient delivery of the Sales Order Process.
Responsibilities:
- Coordination of Voice, IT and Data projects within SCG Midlands. Adhering to the Project Scope, deliverables, and timelines.
- Attend weekly Project meetings to discuss ongoing Projects, deliverables, risks and technical requirements.
- Coordinate with internal resources and third parties/suppliers to achieve the project deliverables.
- Ongoing training within the team to ensure all systems and processes are followed and understood.
- Placement of connectivity orders with relevant ISPβs.
- Cessations of redundant circuits/services.
- Track Project milestones while proactively identifying any risks or potential issues.
- Documenting all billing information for accounts to ensure the project can be billed correctly and the Project closed.
- Provide regular Project updates to the customer to ensure a high level of customer service is provided.
Skills & Experience:
- Previous telecoms experience is desirable but not essential.
- Knowledge of agreed processes and practices to carry out work in a fast-paced environment.
- Accuracy, flexibility and attention to detail in managing each project task.
- Effective knowledge and understanding of the applications and systems used in the role. Applications include Excel and portal-based ordering systems.
- Willingness to adopt new systems, services and processes in line with the evolving needs of the business.
- Excellent communication skills required in liaising with colleagues and customers.
Benefits:
- 21 days holiday β increasing to 22 days after 3 years and to 25 days after 5 years
- Extra day off for your birthday
- Buy holiday scheme
- Employee Assistance Programme
- Free onsite parking
- Enhanced company sick pay
- Discounted retail vouchers
- Reduced gym membership
- Annual salary review
- SCG mobile benefit
- Employee referral bonus
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Project and Services Coordinator employer: X-On
Contact Detail:
X-On Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Project and Services Coordinator
β¨Tip Number 1
Familiarise yourself with project management tools and methodologies. Since the role involves coordinating various projects, having a solid understanding of how to manage timelines and deliverables will set you apart.
β¨Tip Number 2
Brush up on your communication skills. As you'll be liaising with different teams and customers, being able to convey information clearly and effectively is crucial for success in this role.
β¨Tip Number 3
Network with professionals in the telecoms industry. Even if previous experience isn't essential, knowing the right people can help you gain insights and potentially get a foot in the door.
β¨Tip Number 4
Demonstrate your adaptability. The job requires a willingness to adopt new systems and processes, so showcasing examples of how you've successfully adapted to change in past roles can make a strong impression.
We think you need these skills to ace Project and Services Coordinator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in project coordination, especially in telecoms or similar fields. Emphasise skills like attention to detail, communication, and your ability to manage multiple tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences align with the role of Project and Services Coordinator and demonstrate your enthusiasm for the position.
Showcase Relevant Skills: In your application, clearly outline your proficiency with applications like Excel and any portal-based ordering systems. Mention any experience you have with project management tools or methodologies that could be beneficial for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Project and Services Coordinator role.
How to prepare for a job interview at X-On
β¨Understand the Role
Make sure you thoroughly understand the responsibilities of a Project and Services Coordinator. Familiarise yourself with project coordination, customer service, and the specific technologies mentioned in the job description, such as Voice, IT, and Data projects.
β¨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with colleagues and customers in past positions. Be ready to discuss how you handle project updates and customer interactions.
β¨Demonstrate Attention to Detail
Highlight your ability to manage project tasks with accuracy and flexibility. Bring examples of how you've successfully tracked project milestones and identified potential risks in previous roles.
β¨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture and expectations align with your career goals.