Location: Field Based Salary: £35,000 + Car allowance As a Trainer, you will deliver structured and bespoke training programmes to X-on Health customers and internal stakeholders, helping them gain the knowledge and confidence to use our products effectively. Training will be delivered both remotely (via platforms such as Google Meet and Microsoft Teams) and, where required, on-site at customer premises. This includes training delivered as part of new surgery onboarding and other customer training initiatives. Role Responsibilities: Deliver structured customer-facing training programmes covering core X-on Health products and features. Ensure training sessions support customers in understanding system features, functionality and best practice usage. Support the onboarding process for new surgeries by delivering user and supervisor training sessions. Help customers build confidence in using the system and applying best practice approaches. Contribute to the development of training resources such as documentation, videos and learning guides. Ensure training content remains accurate and up to date in line with product updates and new features. Gather feedback from customers following training sessions to assess training effectiveness. Identify opportunities where customers may benefit from additional services or product features. Contribute to lead generation opportunities through training interactions where appropriate. Keep training documentation and notes up to date to ensure clear visibility across teams. You are going to enjoy this job if you also… Have a passion for helping customers gain confidence in using new technology. Enjoy presenting, teaching and sharing knowledge with others. Like working as part of a busy team in a fast-paced environment. Have a positive attitude towards change and continuous improvement. Enjoy engaging with customers and building strong professional relationships. Skills Required: Excellent written and verbal communication skills. Strong presentation skills, both in person and when delivering virtual training sessions. The ability to explain systems and processes clearly and confidently to different audiences. Strong organisational skills with the ability to manage multiple training sessions and deadlines. A proactive and adaptable approach to delivering training in a changing environment. Confidence using tools such as Google Workspace or Microsoft Office. Experience delivering training or facilitating workshops is desirable. Experience working within the healthcare sector is desirable. Clean Driving License DBS Check will be required Benefits: 25 Days Holiday Birthday Day Off Buy Holiday Scheme Cycle to Work Scheme Winter Flu Jabs Free On-Site Parking Learning and development budget with Professional Qualification Support Social benefits (paid social events) Employee Assistance Program Discount on Health Insurance Annual Salary Review Enhanced Company Sick Pay Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees) SCG Mobile Benefit Employee Referral Bonus Pension Scheme SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process. TPBN1_UKTJ
Trainer employer: X-On Health
X-on Health is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture that fosters collaboration and innovation. Located in Melton, Woodbridge, the company provides a hybrid working model, allowing for flexibility while ensuring that team members are supported in their professional journeys. With a strong focus on financial strategy and sustainability in the UK primary care market, employees can expect meaningful contributions to both their careers and the community.
