Product Business Analyst in Suffolk, Woodbridge

Are you ready to shape the future of our products? As a Product Business Analyst, you'll play a pivotal role in executing the vision and roadmap that guide our offerings from concept to market. Your expertise in product requirement writing will be essential for planning, delivery, and marketing throughout the product life cycle. In this dynamic role, you'll collaborate with internal stakeholders, engage with customers, and leverage market research to drive product enhancements. Your insights and creativity will fuel improvements that resonate with users and align with our business strategy.

In a typical week, you'll:

• Define Key Features: Dive deep into customer preferences and business goals to outline the essential specifications and requirements that will shape our products.
• Collaborate Closely: Work hand-in-hand with the Product Managers and development teams to ensure timely and budget-friendly implementation of changes that meet our high standards of quality.
• Focus on Longevity: Consider how products will grow and update after launch, ensuring they continue to deliver value over time.

Join us in transforming ideas into impactful products that make a difference!

Key Tasks:

• Analyse consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective.
• Write product requirements and develop appropriate documents to ensure they're successfully achieved.
• Translate product strategy into detailed requirements for prototype construction and final product development output.
• Ensure content is maintained and assist in creating new content for new and existing features.
• Occasional presentations and product overviews directed at X-on staff and customers.
• Ensure processes within the Products team's remit are adhered to & evolving to best achieve company goals.
• Ensure that the company's Product Strategy is always at the forefront of prioritising work.
• Support the Product Director with prioritisation of requirement documentation to support development work.
• Triage all business & customer feature requests.
• Attend events and shows to gain market knowledge and build relationships.
• Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures.

You are going to enjoy this job if you also have:

• Enthusiasm for translating product strategies into actionable, detailed requirements.
• Passion for ensuring successful prototype and final product outcomes.
• Passion for creating and maintaining engaging content for both new and existing features.
• Desire to communicate product updates effectively within the team and to customers.
• Ability to balance multiple feature requests while keeping the company's product strategy in focus.

What you need to be successful:

• Excellent requirement gathering skills with clear defined outputs.
• Knowledge of the product development life cycle/SDLC.
• Knowledge of ways to analyse, report and document change.
• Understanding of the Product Roadmap tracking and competitor analysis.
• Knowledge of Telecommunications technology.
• Knowledge of customer requirements in the Primary Care Market and some understanding of the challenges and opportunities associated with this.
• Excellent communication & documentation skills.
• Goal orientated with a passion for getting things done (results driven).
• A team player with the ability to manage projects and product launches.
• Excellent attention to detail and a strong sense of ownership.
• Communicate and collaborate with wider teams as and when needed.
• Ability to review and present product features and plans.
• Strong organisational, analytical and execution skills.

Benefits:

• Hybrid Working
• 25 Days Holiday
• Birthday Day Off
• Buy Holiday Scheme
• Cycle to Work Scheme
• Winter Flu Jabs
• Free On-Site Parking
• Learning and development budget with Professional Qualification Support
• Social benefits (paid social events)
• Employee Assistance Program
• Discount on Health Insurance
• Annual Salary Review
• Enhanced Company Sick Pay
• Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees)
• SCG Mobile Benefit
• Employee Referral Bonus
• Pension Scheme

SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.