At a Glance
- Tasks: Install and set up tech in surgeries, ensuring smooth delivery of healthcare solutions.
- Company: Join a leading health tech company making a difference in patient care.
- Benefits: Enjoy 25 days holiday, professional development support, and fun social events.
- Other info: Flexible working environment with excellent career growth opportunities.
- Why this job: Make a real impact in healthcare while travelling and meeting new people.
- Qualifications: Experience with cabling and VOIP systems, strong communication skills required.
The predicted salary is between 31500 - 31500 £ per year.
Area Covering: North of England going into Scotland
Salary: £31,500
As a Field Engineer you will be responsible for assisting in the smooth delivery of Surgery Connect, Surgery Assist, Surgery Insights, and Surgery Intellect powered by Tortus, to the customers' sites (mainly surgeries) around the country. This will include, but is not limited to, installing and setting up hardware, installing structured cabling, fault finding and assisting surgery staff in setting up PCs.
Key Tasks:
- Installation of new CAT5e cabling and enhancing the existing data cabling infrastructure, including installation of trunking.
- Conduct site surveys in surgery environments and provide detailed reports with your findings.
- Installation and configuration of VoIP phones/Phonebar/switches/routers as well as WIFI systems to existing or new structured cabling within a surgery environment.
- On-site customer support, to give demonstrations and ad hoc training at “Go-Lives”.
- Troubleshooting a range of issues, investigating, diagnosing faults, and working through to resolution.
- To keep up to date with X-on Health’s emerging product range and its functionality. Attend regular product courses, where available on the Academy, as set out within the training plan.
- To ensure customer satisfaction at the highest level.
- Undertake SSRAMS and RA complying with the company's Health & Safety and Data Protection, Information Security, PCI & DSP policies and procedures.
- Proactively promote products and services, contributing to leads and referrals.
What will you need to be successful?
- Ability to complete work to a high standard whilst following Health & Safety regulations.
- In-depth knowledge of the installation of new cabling and enhancing existing data cabling infrastructures and VOIP/WIFI systems within a surgery or commercial environment.
- Able to work independently and as part of a team.
- Strong communication skills and a passion for customer service.
- Ability to work under pressure and multitask.
- Excellent time management skills.
- High attention to detail and problem-solving skills.
- Full clean UK driver's license.
- A DBS check is required.
You will enjoy this role if you…
- Are happy to travel and work away from home up to 4 nights a week.
- Enjoy delivering an excellent customer experience.
- Are flexible - can do attitude and a proactive approach.
- Get satisfaction from using problem-solving skills.
- Enjoy working directly (face to face) with GP surgeries.
- Thrive working within the Health Care industry, improving the experience of millions of people across the country when accessing primary care.
Benefits:
- ~25 Days Holiday
- ~ Birthday Day Off
- ~ Buy Holiday Scheme
- ~ Cycle to Work Scheme
- ~ Winter Flu Jabs
- ~ Free On-Site Parking
- ~ Learning and development budget with Professional Qualification Support
- ~ Social benefits (paid social events)
- ~ Employee Assistance Program
- ~ Discount on Health Insurance
- ~ Annual Salary Review
- ~ Enhanced Company Sick Pay
- ~ Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees)
- ~ SCG Mobile Benefit
- ~ Employee Referral Bonus
- ~ Pension Scheme
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Field Engineer (Network) employer: X-on Health
At SCG, we pride ourselves on being an exceptional employer, offering a supportive work culture that values employee growth and development. As a Field Engineer, you'll enjoy a competitive salary, generous benefits including 25 days holiday and professional qualification support, and the opportunity to make a meaningful impact in the healthcare sector while working in a dynamic team environment across the North of England and into Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer (Network)
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like X-on Health and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like X-on Health.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Field Engineer (Network)
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at X-on Health.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at X-on Health.
How to prepare for a job interview at X-on Health
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
