At a Glance
- Tasks: Install and set up tech in surgeries, ensuring smooth operations and customer satisfaction.
- Company: Join a forward-thinking healthcare tech company making a difference.
- Benefits: Enjoy 25 days holiday, flexible working, and a learning budget for professional growth.
- Other info: Dynamic role with opportunities for career advancement and a supportive work culture.
- Why this job: Make a real impact in healthcare while travelling and solving problems.
- Qualifications: Experience with cabling and VoIP systems, strong communication skills, and a clean UK driver's licence.
The predicted salary is between 33750 - 41250 £ per year.
Area Covering: North of England going into Scotland
As a Field Engineer you will be responsible for assisting in the smooth delivery of Surgery Connect, Surgery Assist, Surgery Insights, and Surgery Intellect powered by Tortus, to the customers' sites (mainly surgeries) around the country.
This will include, but is not limited to, installing and setting up hardware, installing structured cabling, fault finding and assisting surgery staff in setting up PCs, etc.
- Key Tasks
- Installation of new CAT5e cabling and enhancing the existing data cabling infrastructure, including installation of trunking.
- Conduct site surveys in surgery environments and provide detailed reports with your findings.
- Installation and configuration of Vo IP phones/Phonebar/switches/routers as well as Wi‑Fi systems to existing or new structured cabling within a surgery environment.
- On‑site customer support, to give demonstrations and ad hoc training at “Go‑Lives”.
- Troubleshooting a range of issues, investigating, diagnosing faults, and working through to resolution.
- Keep up to date with X‑on Health’s emerging product range and its functionality.
Attend regular product courses, where available on the Academy, as set out within the training plan.
- Ensure customer satisfaction at the highest level.
- Undertake SSRAMS and RA complying with the company's Health & Safety and Data Protection, Information Security, PCI & DSP policies and procedures.
- Proactively promote products and services, contributing to leads and referrals.
What will you need to be successful?
- Ability to complete work to a high standard whilst following Health & Safety regulations.
- In‑depth knowledge of the installation of new cabling and enhancing existing data cabling infrastructures and VOIP/Wi‑Fi systems within a surgery or commercial environment.
- Able to work independently and as part of a team.
- Strong communication skills and a passion for customer service.
- Ability to work under pressure and multitask.
- High attention to detail and problem‑solving skills.
- Full clean UK driver's licence.
- A DBS check is required.
- You will enjoy this role if you…
- Are happy to travel and work away from home up to 4 nights a week.
- Enjoy delivering an excellent customer experience.
- Flexible – can do attitude and a proactive approach.
- Get satisfaction from using problem‑solving skills.
- Enjoy working directly (face‑to‑face) with GP surgeries.
- Thrive working within the Health Care industry, improving the experience of millions of people across the country when accessing primary care.
- 25 Days Holiday.
- Birthday Day Off.
- Buy Holiday Scheme.
- Cycle to Work Scheme.
- Winter Flu Jabs.
- Free On‑Site Parking.
- Learning and development budget with Professional Qualification Support.
- Social benefits (paid social events).
- Employee Assistance Program.
- Discount on Health Insurance.
- Annual Salary Review.
- Enhanced Company Sick Pay.
- Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees).
- SCG Mobile Benefit.
- Employee Referral Bonus.
- Pension Scheme.
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities.
We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
#J-18808-Ljbffr
Field Engineer employer: X-on Health
X-on Health in Woodbridge is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the fast-paced SaaS HealthTech sector. With a strong commitment to employee growth, we provide professional development support alongside competitive benefits such as 25 days of holiday and a robust pension scheme, making it an ideal place for finance professionals looking to make a meaningful impact in the UK primary care market.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to X-on Health as a field sales pro!
✨Scout Out the Competition
Research potential competitors for X-on Health and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up X-on Health’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at X-on Health, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at X-on Health, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at X-on Health.
How to prepare for a job interview at X-on Health
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that X-on Health offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in X-on Health but also helps you get a feel for whether you’d thrive in that environment.
