At a Glance
- Tasks: Install and set up tech in surgeries, ensuring smooth delivery of innovative health solutions.
- Company: Join a forward-thinking company transforming healthcare with technology.
- Benefits: Competitive salary, training opportunities, and a chance to make a difference.
- Other info: Dynamic role with opportunities for growth and learning in the health tech sector.
- Why this job: Be part of a team that enhances healthcare through cutting-edge technology.
- Qualifications: Technical skills in installation and troubleshooting, plus a passion for customer service.
The predicted salary is between 31500 - 31500 £ per year.
Area Covering: South of England
Salary: £31,500
As a Field Engineer you will be responsible for assisting in the smooth delivery of Surgery Connect, Surgery Assist, Surgery Insights, and Surgery Intellect powered by Tortus, to the customers' sites (mainly surgeries) around the country. This will include, but is not limited to, installing and setting up hardware, installing structured cabling, fault finding and assisting surgery staff in setting up PCs.
Key Tasks:
- Installation of new CAT5e cabling and enhancing the existing data cabling infrastructure, including installation of trunking.
- Conduct site surveys in surgery environments and provide detailed reports with your findings.
- Installation and configuration of VoIP phones/Phonebar/switches/routers as well as WIFI systems to existing or new structured cabling within a surgery environment.
- On-site customer support, to give demonstrations and ad hoc training at Go-Lives.
- Troubleshooting a range of issues, investigating, diagnosing faults, and working through to resolution.
- To keep up to date with X-on Health's emerging product range and its functionality.
- Attend regular product courses, where available on the Academy, as set out within the training plan.
- To ensure customer satisfaction at the highest level.
- Undertake SSRAMS and RA complying with the company's Health.
Field Engineer employer: X-on Health
As a Field Engineer with us, you will join a dynamic team dedicated to delivering cutting-edge healthcare technology across the South of England. We pride ourselves on fostering a collaborative work culture that prioritises employee growth through continuous training and development opportunities, ensuring you stay at the forefront of industry advancements. With competitive salaries and a commitment to customer satisfaction, we offer a rewarding environment where your contributions directly impact the quality of care in surgeries.
