At a Glance
- Tasks: Install and set up tech in surgeries, ensuring smooth delivery of healthcare solutions.
- Company: Join a leading health tech company dedicated to improving patient care.
- Benefits: Enjoy 25 days holiday, professional development support, and fun social events.
- Other info: Travel opportunities and a dynamic work environment await you!
- Why this job: Make a real difference in healthcare while developing your technical skills.
- Qualifications: Experience in cabling and VOIP systems, strong communication, and problem-solving skills.
The predicted salary is between 31500 - 31500 £ per year.
Area Covering: South of England
Salary: £31,500
As a Field Engineer you will be responsible for assisting in the smooth delivery of Surgery Connect, Surgery Assist, Surgery Insights, and Surgery Intellect powered by Tortus, to the customers' sites (mainly surgeries) around the country. This will include, but is not limited to, installing and setting up hardware, installing structured cabling, fault finding and assisting surgery staff in setting up PCs.
Key Tasks:
- Installation of new CAT5e cabling and enhancing the existing data cabling infrastructure, including installation of trunking.
- Conduct site surveys in surgery environments and provide detailed reports with your findings.
- Installation and configuration of VoIP phones/Phonebar/switches/routers as well as WIFI systems to existing or new structured cabling within a surgery environment.
- On-site customer support, to give demonstrations and ad hoc training at Go-Lives.
- Troubleshooting a range of issues, investigating, diagnosing faults, and working through to resolution.
- To keep up to date with X-on Health's emerging product range and its functionality.
- Attend regular product courses, where available on the Academy, as set out within the training plan.
- To ensure customer satisfaction at the highest level.
- Undertake SSRAMS and RA complying with the company's Health & Safety and Data Protection, Information Security, PCI & DSP policies and procedures.
- Proactively promote products and services, contributing to leads and referrals.
What will you need to be successful?
- Ability to complete work to a high standard whilst following Health & Safety regulations.
- In-depth knowledge of the installation of new cabling and enhancing existing data cabling infrastructures and VOIP/WIFI systems within a surgery or commercial environment.
- Able to work independently and as part of a team.
- Strong communication skills and a passion for customer service.
- Ability to work under pressure and multitask.
- Excellent time management skills.
- High attention to detail and problem-solving skills.
- Full clean UK driver's license.
- A DBS check is required.
You will enjoy this role if you:
- Are happy to travel and work away from home up to 4 nights a week.
- Enjoy delivering an excellent customer experience.
- Are flexible - can do attitude and a proactive approach.
- Get satisfaction from using problem-solving skills.
- Enjoy working directly (face to face) with GP surgeries.
- Thrive working within the Health Care industry, improving the experience of millions of people across the country when accessing primary care.
Benefits:
- 25 Days Holiday
- Birthday Day Off
- Buy Holiday Scheme
- Cycle to Work Scheme
- Winter Flu Jabs
- Free On-Site Parking
- Learning and development budget with Professional Qualification Support
- Social benefits (paid social events)
- Employee Assistance Program
- Discount on Health Insurance
- Annual Salary Review
- Enhanced Company Sick Pay
- Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees)
- SCG Mobile Benefit
- Employee Referral Bonus
- Pension Scheme
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Field Engineer in Bath employer: X-on Health
At X-on Health, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee growth and satisfaction. As a Field Engineer, you will benefit from a comprehensive training programme, generous holiday allowances, and a supportive environment that values your contributions to improving healthcare access across the South of England. With opportunities for professional development and a commitment to employee well-being, including social events and health benefits, X-on Health is dedicated to fostering a rewarding career path for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Field Engineer in Bath
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like X-on Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at X-on Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like X-on Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Field Engineer in Bath
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at X-on Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at X-on Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to X-on Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at X-on Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at X-on Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research X-on Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
