At a Glance
- Tasks: Install and set up tech in surgeries, ensuring smooth operations and customer satisfaction.
- Company: Join a leading healthcare tech company making a difference in patient care.
- Benefits: Enjoy 25 days holiday, birthday off, and professional development support.
- Other info: Flexible work environment with great career growth and social events.
- Why this job: Travel, meet new people, and enhance healthcare experiences across the country.
- Qualifications: Experience with cabling and VOIP systems; strong communication and problem-solving skills.
The predicted salary is between 31500 - 31500 £ per year.
As a Field Engineer you will be responsible for assisting in the smooth delivery of Surgery Connect, Surgery Assist, Surgery Insights, and Surgery Intellect powered by Tortus, to the customers' sites (mainly surgeries) around the country. This will include, but is not limited to, installing and setting up hardware, installing structured cabling, fault finding and assisting surgery staff in setting up PCs.
Key Tasks:
- Installation of new CAT5e cabling and enhancing the existing data cabling infrastructure, including installation of trunking.
- Conduct site surveys in surgery environments and provide detailed reports with your findings.
- Installation and configuration of VoIP phones/Phonebar/switches/routers as well as WIFI systems to existing or new structured cabling within a surgery environment.
- On-site customer support, to give demonstrations and ad hoc training at Go-Lives.
- Troubleshooting a range of issues, investigating, diagnosing faults, and working through to resolution.
- To keep up to date with X-on Health's emerging product range and its functionality. Attend regular product courses, where available on the Academy, as set out within the training plan.
- To ensure customer satisfaction at the highest level.
- Undertake SSRAMS and RA complying with the company's Health & Safety and Data Protection, Information Security, PCI & DSP policies and procedures.
- Proactively promote products and services, contributing to leads and referrals.
What will you need to be successful?
- Ability to complete work to a high standard whilst following Health & Safety regulations.
- In-depth knowledge of the installation of new cabling and enhancing existing data cabling infrastructures and VOIP/WIFI systems within a surgery or commercial environment.
- Able to work independently and as part of a team.
- Strong communication skills and a passion for customer service.
- Ability to work under pressure and multitask.
- Excellent time management skills.
- High attention to detail and problem-solving skills.
- Full clean UK driver's license.
- A DBS check is required.
You will enjoy this role if you:
- Are happy to travel and work away from home up to 4 nights a week.
- Enjoy delivering an excellent customer experience.
- Have a flexible, can-do attitude and a proactive approach.
- Get satisfaction from using problem-solving skills.
- Enjoy working directly (face to face) with GP surgeries.
- Thrive working within the Health Care industry, improving the experience of millions of people across the country when accessing primary care.
Benefits:
- ~25 Days Holiday
- ~ Birthday Day Off
- ~ Buy Holiday Scheme
- ~ Cycle to Work Scheme
- ~ Winter Flu Jabs
- ~ Free On-Site Parking
- ~ Learning and development budget with Professional Qualification Support
- ~ Social benefits (paid social events)
- ~ Employee Assistance Program
- ~ Discount on Health Insurance
- ~ Annual Salary Review
- ~ Enhanced Company Sick Pay
- ~ Monthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees)
- ~ SCG Mobile Benefit
- ~ Employee Referral Bonus
- ~ Pension Scheme
SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.
Locations
Field Training Engineer in Bath, Somerset employer: X-on Health
At SCG, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and satisfaction. As a Field Training Engineer, you'll benefit from a comprehensive learning and development budget, generous holiday allowances, and a range of social benefits, all while making a meaningful impact in the healthcare sector across the South of England. Join us to enjoy a fulfilling career where your contributions directly enhance patient care and experience.
StudySmarter Expert Advice🤫
We think this is how you could land Field Training Engineer in Bath, Somerset
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Training Engineer role you’re after at X-on Health.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at X-on Health a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at X-on Health.
✨Apply Through Company Websites
When you spot a role like Field Training Engineer at X-on Health, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Training Engineer in Bath, Somerset
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Training Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at X-on Health a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to X-on Health specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at X-on Health
✨Brush Up on Core Engineering Principles
Before heading into the interview with X-on Health, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like X-on Health want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
