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For Companies At a Glance
- Tasks: Engage with customers and recommend solutions for home and business entertainment.
- Company: Join Innovative Projector, a dynamic Singapore-based company revolutionising viewing experiences.
- Benefits: Earn a competitive salary with performance incentives and staff discounts.
- Other info: Flexible working hours with opportunities for career growth in ecommerce and sales.
- Why this job: Make a real impact by enhancing customer spaces and experiences in a fun environment.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 20000 - 24000 £ per year.
About Us
Innovative Projector is a growing Singapore-based company specializing in projectors, home entertainment setups, meeting room solutions, and immersive viewing experiences. We help customers improve their homes, entertainment spaces, offices, and presentation environments through personalized recommendations and great customer experience. Our business combines showroom consultation, ecommerce, digital sales, and corporate solutions.
We are looking for a friendly, proactive, and customer-oriented team member to support sales growth across showroom, online, ecommerce, and corporate channels. This role is suitable for someone who enjoys:
- Helping customers improve their spaces and experiences
- Lifestyle and home improvement products
- Customer engagement and relationship building
- Ecommerce and digital business
- Modern retail and sales environments
Responsibilities
- Customer Engagement & Sales
- Reply to customer inquiries across WhatsApp, website chat, Shopee, Lazada, TikTok Shop, and social media
- Recommend suitable solutions for home entertainment, gaming, office meetings, education, and business use
- Follow up on leads, quotations, and customer inquiries
- Coordinate showroom appointments and customer demos
- Build strong customer relationships and improve customer experience
- Recommend suitable accessories, screens, mounts, and bundled solutions when relevant
- Showroom & Walk-In Support
- Attend to showroom walk-in customers professionally
- Conduct simple product demonstrations and consultations
- Maintain a welcoming and organized showroom environment
- Help customers understand suitable setups based on their lifestyle, home, or business needs
- Ecommerce & Marketplace Support
- Manage and optimize product listings across ecommerce platforms
- Update pricing, promotions, and product information
- Monitor marketplace trends and competitor activity
- Support ecommerce campaigns and promotional activities
- Corporate & Project Support
- Assist with corporate and commercial sales inquiries
- Support meeting room, education, office, and event-related projects
- Coordinate quotations, installation schedules, and customer requirements with installers and suppliers
- Customer Success & After-Sales
- Follow up with customers after purchase
- Encourage customer reviews and testimonials
- Ensure smooth customer experience from inquiry to delivery and installation
- Handle basic after-sales coordination and support
- Content & Digital Support
- Assist with simple product videos, showroom content, and social media posts
- Support TikTok, Instagram, Facebook, and ecommerce campaigns
- Assist with livestreams or promotional activities when required
What Success Looks Like
- Fast and professional customer responses
- Strong follow-up and customer engagement
- Positive customer reviews and repeat customers
- Growth in showroom and ecommerce sales
- Organized management of customer inquiries and sales pipeline
- Contribution to online engagement and marketplace growth
Requirements
- Good communication and customer service skills
- Friendly, responsible, and customer-oriented personality
- Comfortable using ecommerce and social media platforms
- Interest in home improvement, lifestyle products, entertainment, or customer experience
- Organized and able to multitask
- Willingness to learn product knowledge and sales skills
- Able to work independently with positive attitude
Bonus If You Have
- Shopee/Lazada/TikTok Shop experience
- Retail, ecommerce, hospitality, or customer service experience
- Basic content creation or video editing skills
- Interest in home entertainment, gaming, interior/lifestyle products, or business solutions
Why Join Us
- Exposure to ecommerce, sales, and digital marketing
- Opportunity to grow with a fast-growing business
- Learn directly from founder and gain real business experience
- Friendly and flexible working environment
- Performance-based growth opportunities
- Opportunity to grow into senior sales or ecommerce roles
Salary & Benefits
- Basic salary: SGD 2,000
- Attractive sales commission and performance incentives
- Monthly earnings up to SGD 4,000+ based on performance
- Staff discounts
- Training provided
- Career growth opportunities
Working Arrangement
- Based in Singapore showroom
- Working hours: 11:00 AM – 8:00 PM
- Required to work on weekends and public holidays
- 1.5 days off on weekdays
Ideal Personality
- Warm and approachable
- Fast learner
- Responsive and reliable
- Customer-focused
- Self-motivated
- Comfortable working in a modern retail and digital business environment
Home & Business Solutions Consultant in London employer: X-KIMI PTE. LTD.
Contact Detail:
X-KIMI PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home & Business Solutions Consultant in London
✨Tip Number 1
Get to know the company inside out! Research Innovative Projector's products and services, especially their projectors and home entertainment solutions. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer engagement skills! Since this role is all about helping customers improve their spaces, think of ways to connect with people. Role-play scenarios where you recommend solutions based on different needs – it’ll make you feel more confident during interviews.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in being part of the Innovative Projector team. Plus, it’s a great way to stand out from the crowd.
✨Tip Number 4
Follow up after your application! A quick message expressing your enthusiasm can go a long way. It shows you’re proactive and really keen on the role, which is exactly what they’re looking for in a team member.
We think you need these skills to ace Home & Business Solutions Consultant in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and proactive personality shine through! We want to see how you engage with customers and your passion for home improvement products. Don't be afraid to show us who you are!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service, ecommerce, or retail. Mention any specific skills that align with the role, like your ability to manage inquiries across different platforms. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows your initiative!
How to prepare for a job interview at X-KIMI PTE. LTD.
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with the range of projectors and home entertainment products that Innovative Projector offers. Being able to discuss specific features and benefits will show your genuine interest and help you connect with the interviewers.
✨Show Off Your Customer Engagement Skills
Prepare examples of how you've successfully engaged with customers in the past. Whether it's through resolving inquiries or building relationships, demonstrating your customer-oriented approach will resonate well with the company's values.
✨Be Ready for Role-Playing Scenarios
Expect to participate in role-playing exercises during the interview. Practice responding to customer inquiries or conducting a product demonstration. This will showcase your ability to think on your feet and your comfort level in a sales environment.
✨Highlight Your Digital Savvy
Since the role involves ecommerce and social media, be prepared to discuss your experience with these platforms. Share any relevant projects or campaigns you've worked on, and express your enthusiasm for using digital tools to enhance customer experiences.