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For Companies At a Glance
- Tasks: Engage with customers and recommend solutions for home and business entertainment.
- Company: Join a growing Singapore-based company specialising in immersive viewing experiences.
- Benefits: Competitive salary, attractive commissions, staff discounts, and career growth opportunities.
- Other info: Flexible working environment with exposure to ecommerce and digital marketing.
- Why this job: Make a real impact by enhancing customer spaces and experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 2000 - 4000 £ per month.
About Us
Innovative Projector is a growing Singapore-based company specializing in projectors, home entertainment setups, meeting room solutions, and immersive viewing experiences. We help customers improve their homes, entertainment spaces, offices, and presentation environments through personalized recommendations and great customer experience. Our business combines showroom consultation, ecommerce, digital sales, and corporate solutions.
We are looking for a friendly, proactive, and customer-oriented team member to support sales growth across showroom, online, ecommerce, and corporate channels. This role is suitable for someone who enjoys:
- Helping customers improve their spaces and experiences
- Lifestyle and home improvement products
- Customer engagement and relationship building
- Ecommerce and digital business
- Modern retail and sales environments
Responsibilities
- Customer Engagement & Sales
- Reply to customer inquiries across WhatsApp, website chat, Shopee, Lazada, TikTok Shop, and social media
- Recommend suitable solutions for home entertainment, gaming, office meetings, education, and business use
- Follow up on leads, quotations, and customer inquiries
- Coordinate showroom appointments and customer demos
- Build strong customer relationships and improve customer experience
- Recommend suitable accessories, screens, mounts, and bundled solutions when relevant
- Showroom & Walk-In Support
- Attend to showroom walk-in customers professionally
- Conduct simple product demonstrations and consultations
- Maintain a welcoming and organized showroom environment
- Help customers understand suitable setups based on their lifestyle, home, or business needs
- Ecommerce & Marketplace Support
- Manage and optimize product listings across ecommerce platforms
- Update pricing, promotions, and product information
- Monitor marketplace trends and competitor activity
- Support ecommerce campaigns and promotional activities
- Corporate & Project Support
- Assist with corporate and commercial sales inquiries
- Support meeting room, education, office, and event-related projects
- Coordinate quotations, installation schedules, and customer requirements with installers and suppliers
- Customer Success & After-Sales
- Follow up with customers after purchase
- Encourage customer reviews and testimonials
- Ensure smooth customer experience from inquiry to delivery and installation
- Handle basic after-sales coordination and support
- Content & Digital Support
- Assist with simple product videos, showroom content, and social media posts
- Support TikTok, Instagram, Facebook, and ecommerce campaigns
- Assist with livestreams or promotional activities when required
What Success Looks Like
- Fast and professional customer responses
- Strong follow-up and customer engagement
- Positive customer reviews and repeat customers
- Growth in showroom and ecommerce sales
- Organized management of customer inquiries and sales pipeline
- Contribution to online engagement and marketplace growth
Requirements
- Good communication and customer service skills
- Friendly, responsible, and customer-oriented personality
- Comfortable using ecommerce and social media platforms
- Interest in home improvement, lifestyle products, entertainment, or customer experience
- Organized and able to multitask
- Willingness to learn product knowledge and sales skills
- Able to work independently with positive attitude
Bonus If You Have
- Shopee/Lazada/TikTok Shop experience
- Retail, ecommerce, hospitality, or customer service experience
- Basic content creation or video editing skills
- Interest in home entertainment, gaming, interior/lifestyle products, or business solutions
Why Join Us
- Exposure to ecommerce, sales, and digital marketing
- Opportunity to grow with a fast-growing business
- Learn directly from founder and gain real business experience
- Friendly and flexible working environment
- Performance-based growth opportunities
- Opportunity to grow into senior sales or ecommerce roles
Salary & Benefits
- Basic salary: SGD 2,000
- Attractive sales commission and performance incentives
- Monthly earnings up to SGD 4,000+ based on performance
- Staff discounts
- Training provided
- Career growth opportunities
Working Arrangement
- Based in Singapore showroom
- Working hours: 11:00 AM – 8:00 PM
- Required to work on weekends and public holidays
- 1.5 days off on weekdays
Ideal Personality
- Warm and approachable
- Fast learner
- Responsive and reliable
- Customer-focused
- Self-motivated
- Comfortable working in a modern retail and digital business environment
Home & Business Solutions Consultant employer: X-KIMI PTE. LTD.
Contact Detail:
X-KIMI PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home & Business Solutions Consultant
✨Tip Number 1
Get to know the company inside out! Research Innovative Projector's products and services so you can chat confidently about how you can help customers improve their spaces. This will show you're genuinely interested and ready to engage.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to simulate customer interactions. This will help you feel more comfortable and prepared for those real-life conversations during the interview.
✨Tip Number 3
Show off your personality! Be friendly and approachable in your interviews, just like the ideal candidate they’re looking for. Remember, they want someone who can build strong relationships with customers, so let your warmth shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at Innovative Projector. Don’t miss out on this opportunity!
We think you need these skills to ace Home & Business Solutions Consultant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and proactive personality shine through! We want to see how you engage with customers and your passion for home improvement. Don't be afraid to show us who you are!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer service and ecommerce. Mention any specific skills or experiences that relate to the role, like your familiarity with platforms like Shopee or TikTok Shop.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role. Avoid fluff and focus on what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at X-KIMI PTE. LTD.
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the range of projectors and home entertainment products that Innovative Projector offers. Being able to discuss specific features and benefits will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Engagement Skills
Prepare examples from your past experiences where you successfully engaged with customers. Highlight how you built relationships and improved their experience, as this role is all about customer interaction and satisfaction.
✨Demonstrate Your Digital Savvy
Since the role involves ecommerce and social media, be ready to discuss your experience with these platforms. Share any relevant projects or campaigns you've worked on, and how you can contribute to their online presence.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their approach to customer service or how they envision the future of ecommerce in their business. This shows your enthusiasm and helps you gauge if the company aligns with your values.