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For Companies At a Glance
- Tasks: Deliver exceptional Pilates classes and enhance client experiences in our vibrant studios.
- Company: Join X-Club, London's premium Pilates & Wellness brand with a focus on wellbeing.
- Benefits: Competitive pay, wellness perks, and opportunities for personal growth.
- Why this job: Make a real difference in clients' lives while working in a supportive team environment.
- Qualifications: Passion for fitness, teamwork skills, and ideally Level 3 Personal Training certification.
- Other info: Exciting opportunity to grow within our Academy Team and shape client journeys.
The predicted salary is between 24000 - 36000 £ per year.
Overview
X-Club is the premium brand for Pilates & Wellness studios across London. The X-Club method incorporates the core Joseph Pilates’ Reformer-based Contrology, with group classes and a combination of state-of-the-art equipment. X-Club delivers highly effective, life-changing training with unique membership options incorporating Movement, Mind, Nutrition & Therapies. X-Club are looking for a Client Experience & Pilates Instructor for a new East London launch!
Personal Attributes:
- Share our core values (Intuition | Devotion | Excellence)
- The ability to work effectively in a team
- Accountable for the performance of Classes & 1:1
- The ability to refine and develop a customer journey
- Business Development & Sales
- Level 3 Personal Training (Desirable)
The Role
As a Client Experience & Pilates Instructor for X-Club, you’ll be responsible for delivering an outstanding experience in our studios for clients by using your class and 1:1 skills. We aim to make X-Club the stand-out part of the day and the most impactful to wellbeing. You’ll have extensive knowledge on all of the X-Club products and will be able to guide clients on fulfilling the 4 key elements of their wellbeing, whilst leading by example.
Job Description
Supporting the development of the customer journey.
Client Experience & Pilates Instructor employer: X-Club
Contact Detail:
X-Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience & Pilates Instructor
✨Tip Number 1
Get to know the X-Club vibe! Before your interview, dive into their website and social media. Familiarise yourself with their classes, values, and community. This way, you can show them you’re not just a fit for the role, but also for their culture.
✨Tip Number 2
Practice your pitch! Think about how your experience aligns with the Client Experience & Pilates Instructor role. Be ready to share specific examples of how you've created outstanding client experiences in the past. We want to hear your passion!
✨Tip Number 3
Network like a pro! Reach out to current or former X-Club instructors on LinkedIn. Ask them about their experiences and any tips they might have. This could give you insider knowledge that sets you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the X-Club team. Let’s make this happen together!
We think you need these skills to ace Client Experience & Pilates Instructor
Some tips for your application 🫡
Show Your Passion for Pilates: When you're writing your application, let your love for Pilates shine through! Share your personal journey with the practice and how it aligns with our core values of Intuition, Devotion, and Excellence. We want to see that you’re not just qualified, but genuinely excited about helping others on their wellness journey.
Tailor Your Experience: Make sure to highlight any relevant experience you have in client interaction or teaching. We’re looking for someone who can refine and develop the customer journey, so give us examples of how you've done this in the past. The more specific you are, the better!
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your application. Whether it’s a unique teaching style or a quirky hobby, we want to know what makes you, you. This helps us see how you’d fit into our team and culture at X-Club.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about X-Club and what we stand for before you hit send!
How to prepare for a job interview at X-Club
✨Know Your Pilates Inside Out
Make sure you brush up on your knowledge of Joseph Pilates’ Reformer-based Contrology and the unique offerings of X-Club. Be ready to discuss how you can incorporate these elements into your classes and enhance the client experience.
✨Showcase Your Customer Journey Skills
Prepare examples of how you've refined customer journeys in previous roles. Think about specific instances where you improved client satisfaction or engagement, as this will demonstrate your alignment with X-Club's values of Intuition, Devotion, and Excellence.
✨Team Player Vibes
X-Club values teamwork, so be ready to share experiences where you collaborated effectively with others. Highlight your ability to work within a team to create an outstanding client experience, as this will resonate well with their culture.
✨Business Development Mindset
Even if you don’t have formal business development experience, think about how you can contribute to sales and growth. Prepare to discuss any ideas you have for attracting new clients or enhancing membership options, showing that you're proactive and forward-thinking.
