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- Tasks: Analyse data and ensure fair, accurate housing services for customers.
- Company: Join a dedicated team focused on transparency and customer satisfaction.
- Benefits: 25 days annual leave, rising to 30, plus enhanced family leave options.
- Why this job: Make a real difference in housing services while developing your analytical skills.
- Qualifications: Strong attention to detail and a passion for customer service.
- Other info: Opportunity to grow in a supportive and dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
Do you notice the details other people miss? Do you enjoy digging into information, spotting patterns, and making sense of numbers? Are you curious about how housing services work behind the scenes and want to play a key role in making sure things are fair, accurate and transparent for customers? We're looking for a thoughtful, analytical and customer-focused individual.
- 25 days Annual Leave, rising to 30 with length of service and subject to approval
- The option to buy and sell additional annual leave
- Enhanced leave options for Maternity, Paternity, Adoption
Rents and Service Charge Officer in Manchester employer: Wythenshawe Community Housing Group
Contact Detail:
Wythenshawe Community Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rents and Service Charge Officer in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach and show them you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to the role. Think about how your analytical skills can contribute to their housing services and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and shows that you’re keen on the position. Plus, it keeps you on their radar!
We think you need these skills to ace Rents and Service Charge Officer in Manchester
Some tips for your application 🫡
Show Your Analytical Skills: Make sure to highlight your analytical abilities in your application. We want to see how you notice the details others might miss and how you approach problem-solving with a curious mindset.
Be Customer-Focused: Since this role is all about ensuring fairness and transparency for customers, let us know about your experience in customer service. Share examples of how you've made a positive impact on customers' experiences.
Dig Into the Details: Don’t shy away from showcasing your attention to detail. Whether it’s through your CV or cover letter, we love seeing how you’ve spotted patterns or made sense of complex information in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wythenshawe Community Housing Group
✨Know Your Numbers
As a Rents and Service Charge Officer, you'll be dealing with numbers daily. Brush up on your numerical skills and be prepared to discuss how you analyse data. Think about examples where you've successfully identified patterns or trends in financial information.
✨Understand Housing Services
Familiarise yourself with how housing services operate. Research the company’s approach to rents and service charges. Being able to discuss their policies and how they impact customers will show your genuine interest and understanding of the role.
✨Customer Focus is Key
This role is all about ensuring fairness and transparency for customers. Prepare to share examples of how you've put customers first in previous roles. Highlight your problem-solving skills and how you’ve handled customer queries or complaints effectively.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that demonstrate your curiosity about the role and the company. Ask about their current challenges in managing rents and service charges, or how they measure success in this position.
