At a Glance
- Tasks: Lead a team to deliver exceptional housing management and community services.
- Company: Join Wythenshawe Community Housing Group, a leader in community-focused housing.
- Benefits: Enjoy 25 days annual leave, health care plan, and flexible working options.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in housing management and strong team leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a passionate and experienced Neighbourhood Manager (Regeneration) to lead a brand‑new team focused on supporting communities through one of the most exciting periods of change across Wythenshawe.
This is a unique opportunity to play a leading role in our regeneration programme, helping residents navigate the transition into new homes and ensuring communities remain informed, supported and actively involved throughout the regeneration journey.
You’ll lead a dedicated team of Neighbourhood Officers focused on regeneration areas, delivering intensive housing management, rehousing support and community engagement services that put customers at the heart of decision‑making.
About the role
As Neighbourhood Manager (Regeneration), you’ll provide leadership and direction across neighbourhoods undergoing significant redevelopment. Working closely with residents, colleagues, partners and stakeholders, you’ll ensure services are responsive, customer‑focused and tailored to the unique challenges and opportunities regeneration brings.
This role combines operational leadership, housing management expertise and community engagement, making it an excellent opportunity for someone who wants to shape how regeneration services are delivered and create lasting positive outcomes for residents.
What you’ll be doing
- Leading and developing a team of Neighbourhood Officers delivering intensive tenancy, estate management and rehousing support services within regeneration areas.
- Supporting residents affected by regeneration activity, ensuring they receive clear communication, practical support and personalised rehousing assistance.
- Driving tenancy sustainment, safeguarding and customer wellbeing, ensuring residents receive the right support at the right time.
- Working closely with colleagues, contractors, local authorities and other partners to deliver coordinated services and successful regeneration outcomes.
- Managing performance, budgets and service delivery standards, using customer insight and data to drive continuous improvement.{/li}
- Leading on policy development, service transformation and innovation to improve customer experience and neighbourhood outcomes.
What we’re looking for
- Experience managing and developing teams delivering housing, tenancy management, allocations or estate management services.
- Strong knowledge of tenancy management legislation, landlord responsibilities and housing‑related regulatory requirements.
- Experience working with customers through complex situations and supporting positive outcomes for diverse communities.
- Ability to build strong relationships and work collaboratively with residents, colleagues, partners and stakeholders.
- Experience using data, performance information and customer insight to improve services and drive decision‑making.
- Strong leadership, communication and problem‑solving skills, with a commitment to excellent customer service.
- Level 4 CIH qualification (or willingness to work towards it).
- Experience of regeneration, rehousing or neighbourhood renewal programmes.
- Full UK driving licence.
Additional Information
- A basic DBS check is required.
- Occasional evening and flexible working may be required to support residents and regeneration activity.
Please note the above date is subject to change, and the advert may be closed early dependent on applications received.
Neighbourhood Manager in Manchester employer: Wythenshawe Community Housing Group
Wythenshawe Community Housing Group (WCHG) is an exceptional employer that prioritises the health, wellbeing, and professional development of its employees. With a strong commitment to community engagement and a supportive work culture, WCHG offers generous benefits including enhanced leave options, a comprehensive healthcare plan, and opportunities for personal growth through subsidised learning initiatives. Located in Wythenshawe, Manchester, this role allows you to make a meaningful impact on local communities while being part of an inclusive team that values diverse perspectives.
Contact Details:
Wythenshawe Community Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wythenshawe Community Housing Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see that you’re genuinely interested in making a difference in the community, so be ready to share how your experience aligns with their mission.
✨Tip Number 3
Practice common interview questions related to housing management and team leadership. We suggest doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the Neighbourhood Manager role. Plus, it keeps you on their radar!
We think you need these skills to ace Neighbourhood Manager in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Neighbourhood Manager role. Highlight your experience in housing management and how it aligns with our mission at WCHG. We want to see how you can bring your unique skills to our team!
Showcase Your Team Leadership Skills:As a Neighbourhood Manager, you'll be leading a team, so don’t forget to mention your experience in managing and motivating teams. Share specific examples of how you've developed high-performing teams in the past – we love to see that!
Demonstrate Customer Focus:We’re all about exceptional customer service at WCHG. Use your application to illustrate how you've championed the customer voice in previous roles. This will show us that you understand the importance of customer engagement and service innovation.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Wythenshawe Community Housing Group
✨Know Your Neighbourhood
Before the interview, take some time to research Wythenshawe and its community. Understand the local issues, demographics, and what makes the area unique. This will help you demonstrate your commitment to the role and show that you’re genuinely interested in making a positive impact.
✨Showcase Your Leadership Skills
As a Neighbourhood Manager, you'll be leading a team. Prepare examples of how you've successfully managed and motivated teams in the past. Think about specific challenges you faced and how you overcame them, as this will highlight your ability to lead effectively in a housing management context.
✨Understand Housing Legislation
Brush up on relevant housing legislation and best practices in tenancy enforcement and community safety. Being able to discuss these topics confidently will show that you’re well-prepared and knowledgeable, which is crucial for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, community initiatives, and how success is measured in the role. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career goals.
