Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and deliver engaging IT training to boost digital confidence among colleagues.
- Company: Join Wythenshawe Community Housing Group, a leader in community-focused housing.
- Benefits: Enjoy 25 days annual leave, enhanced pension, and health care benefits.
- Why this job: Make a real impact by helping others navigate digital change and grow their skills.
- Qualifications: Experience in IT training and strong knowledge of Microsoft 365 required.
- Other info: Hybrid working with a collaborative team environment and opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
Following an internal promotion, we have an exciting opportunity to join our ICT, Data and Digital team as an IT Training Specialist at Wythenshawe Community Housing Group (WCHG). This role is central to how we support colleagues through digital change. With several high-profile system implementations on the horizon, you’ll play a key role in ensuring our people feel confident, capable and supported to get the very best from our technology.
While the role offers hybrid working, it’s essential that the successful candidate can maintain a consistent on-site presence. For at least the initial period, this will mean working from our Wythenshawe office a minimum of four days per week, reflecting the hands-on, collaborative nature of the role and the need to support colleagues face to face across the organisation.
About the Role
As our IT Training Specialist, you’ll design and deliver engaging, accessible training that builds digital confidence and supports colleagues through change. You’ll identify learning needs, create practical learning solutions, and champion digital inclusion — helping colleagues work smarter and more efficiently. Working closely with the PMO and Digital Innovation teams, you’ll support the rollout of new systems and ways of working, ensuring learning is timely, relevant and impactful. You’ll also help embed a culture of continuous learning, promoting self-service tools and supporting digital champions across the organisation. This is a varied and rewarding role that combines technical knowledge, creativity, and strong people skills — with real opportunity to shape how digital learning is delivered at WCHG.
Key Responsibilities
- Identify digital learning needs and design engaging, practical training solutions
- Deliver blended learning through workshops, e-learning, videos and drop-in sessions
- Support major digital and system implementations across the organisation
- Champion digital inclusion and self-service learning tools
- Develop and manage digital skills assurance and licensing processes
- Work with internal stakeholders and external providers to deliver value-for-money training
- Measure the impact of learning to support continuous improvement
What We’re Looking For
- Strong experience delivering IT or digital training within a complex organisation
- Excellent knowledge of Microsoft 365 and related digital tools
- Ability to translate complex systems into clear, engaging learning experiences
- Confident communicator who can build relationships at all levels
- Experience using e-learning authoring tools and blended learning approaches
- A proactive, collaborative approach with a genuine passion for helping others learn
Relevant professional qualifications or certifications (e.g. CIPD L&D, Microsoft, CompTIA) are desirable, alongside a commitment to continuous professional development.
Application Deadline
Sunday 25th January. Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don’t wait!
As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as:
- 25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave
- Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave
- Enhanced Pension scheme contributions
- Our Health Care Plan gives you money back for dental, optical, therapy costs and more
- Subsidised Healthy Living benefits i.e. gym membership or yoga classes
- Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language
- Car Lease Scheme, Cycle to Work scheme
- Volunteering days in the local community
- We offer a Salary Sacrifice Pension option
About Us
Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.
Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.
IT Training Specialist in Manchester employer: Wythenshawe Community Housing Group
Contact Detail:
Wythenshawe Community Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Training Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at WCHG on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for those tricky questions! Think about how you can showcase your experience in delivering IT training and your knowledge of Microsoft 365. Use real-life examples to demonstrate your skills and how you’ve helped others learn.
✨Tip Number 3
Show your passion for digital inclusion! Be ready to discuss how you’ve championed self-service learning tools in the past. WCHG is looking for someone who genuinely cares about helping colleagues feel confident with technology.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WCHG team and contributing to their mission.
We think you need these skills to ace IT Training Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in IT training and digital tools. We want to see how your skills align with the role of IT Training Specialist, so don’t hold back on showcasing your relevant achievements!
Show Your Passion for Learning: In your application, let us know about your enthusiasm for helping others learn and grow. Share examples of how you've championed digital inclusion or supported colleagues through change — we love to see that proactive spirit!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and how they relate to the key responsibilities of the role. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Wythenshawe Community Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of Microsoft 365 and other digital tools relevant to the role. Be ready to discuss how you've used these tools in previous training sessions and how they can benefit colleagues during digital change.
✨Showcase Your Training Skills
Prepare to share examples of engaging training solutions you've designed and delivered. Think about how you can translate complex systems into clear, practical learning experiences that resonate with different audiences.
✨Be a People Person
This role is all about building relationships, so be prepared to demonstrate your communication skills. Share instances where you've successfully collaborated with stakeholders or supported colleagues face-to-face, as this will highlight your ability to champion digital inclusion.
✨Emphasise Continuous Learning
Talk about your commitment to professional development and how you promote a culture of continuous learning. Mention any relevant qualifications or certifications you have, and be ready to discuss how you measure the impact of your training to ensure ongoing improvement.
