E-Commerce Assistant

Job description

Reports to: Senior E-Commerce Manager

Assisting the day-to-day running of our online store. This will encompass Product Launches, Image Management, SEO, and the opportunity to develop as the business grows.

The full-time position is based at our Head Office in Shepherds Bush and is required to be in the office 4 days a week, and 1 day working from home.

Key responsibilities:

Product upload and website content:

• Owning and managing the “Coming Soon” process for the website – working cross functionally with the relevant teams to ensure new products are loaded in a timely manner to generate product interest and keep customers informed
• Upload new products and data on the website, using Netsuite and Shopify, as well as maintenance of existing products.
• Ensuring the product visual merchandising of the website is always maintained, utilising trade & stock knowledge to align with the business goals.
• Maintaining web pages by ensuring all collections, product images and videos are up to date to launches
• Website image management – Looking after the Image folders on the shared drive, resizing and uploading all new product imagery to Shopify in time for product launches.
• Assisting the Ecommerce Manager in setting up seasonal sales.
• Assisting the Ecommerce Manager with working alongside the SEO and developer agencies.
• Look after the website\’s product reviews and feedback relevant information to the team.
• Assisting the Ecommerce Manager when needed.

Knowledge/Skills:

• Previous experience in Shopify.
• Preferably previous experience working in Fashion/Retail
• Enthusiastic and flexible in response to an ever-evolving business
• Strong communication skills and effective collaboration across functions
• Meticulous attention to detail
• Resilient and adaptable with the ability to use initiative in a demanding and fast-paced environment