Technical Support Officer in Kidderminster

Technical Support Officer in Kidderminster

Kidderminster Full-Time 30362 - 37110 £ / year (est.) No working from home possible
Wyre Forest District Council

At a Glance

  • Tasks: Support a busy planning team with applications and administration tasks.
  • Company: Join Wyre Forest District Council, a friendly and proactive team.
  • Benefits: Enjoy competitive salary, pension scheme, flexible working, and development opportunities.
  • Other info: Be part of a diverse workforce dedicated to positive change.
  • Why this job: Make a real impact on your community's future while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for supporting local development.

The predicted salary is between 30362 - 37110 £ per year.

Wyre Forest District Council are looking to recruit a full time Technical Support Officer to join the Local Planning Authority team.

You will help with day-to-day activity of supporting a busy planning team which involves registering planning and related applications, supporting applicants and consultees, and preforming wider administration functions for the Directorate of Housing and Planning.

This is a great opportunity to join a professional, friendly, and proactive team that helps to deliver positive changes in the built and natural development of Wyre Forest.

You'll be the person that helps planning and related applications being processed within set timescales, and support Officers in their day-to-day tasks.

The Technical Support Officer duties would include

  • Manage information and data in support of the professional functions in Housing and Planning;
  • Registration of planning and related applications;
  • Administration of planning appeals;
  • Respond to phone, email and written enquiries;
  • GIS plotting of application sites;
  • Maintenance of the web-site information for Planning;
  • Monitor finances; and
  • Provide office based support for the Planning team.

This job includes duties that may require an element of physical exertion and mobility on an occasional or frequent basis.

We understand you may use AI tools to help you prepare your application.

While these tools can be helpful, please ensure everything you share about your experiences, skills, and qualifications is authentic and truly reflects you.

Your genuine story and real achievements are what we're most interested in!

Whatever your role within Wyre Forest District Council, every day you will be working to benefit people living in the area.

The District is a mix of urban rural, market and riverside town communities covering 195 square kilometres.

The three main towns of Kidderminster, Bewdley and Stourport-on-Severn and several surrounding villages including Arley, Rock, Chaddesley Corbett and Wolverley make up the district.

Over 100,000 people live here and you can help shape our district's future as part of our circa 350 strong workforce that strives to make a difference in making sure the services we offer meet the aspirations and needs of our local community.

To find out more about Wyre Forest District Council, or the area we serve please visit our website at www. wyreforestdc. gov. uk, 'Like' us on Facebook www. facebook. com/Wyre Forest/ or follow us on Twitter @Wyre Forest DC.

We value our employees and aim to create a positive, progressive and open work culture that supports everyone to thrive.

We believe in rewarding employees and working for us has some great benefits.

We focus on supporting your physical, financial and emotional wellbeing.

You can expect to enjoy a range of learning and development opportunities designed to enhance you in your role.

Our excellent benefits also include a competitive salary and pension scheme, favourable holiday entitlements and flexible working options.

We are dedicated to enabling each individual to be the best that they can be, and are committed to equality, diversity and inclusion.

We are a Disability Confident Employer and hold the Defence Employer Recognition Scheme Bronze award.

If you have ambition for yourself and this district, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you.

  • Our vision
  • We are working together
  • We are fair
  • We are dependable
  • We put communities first
  • Our Priorities
  • Economic growth and regeneration
  • Securing financial sustainability for services the local communities value
  • A clean, safe and green place to live, work and visit
  • #J-18808-Ljbffr

Technical Support Officer in Kidderminster employer: Wyre Forest District Council

Wyre Forest District Council is an excellent employer, offering a supportive work culture that values community engagement and collaboration. As a part-time Community Engagement & Volunteer Lead, you'll have the opportunity to make a meaningful impact in Brinton Park while enjoying competitive benefits, including a pension scheme and flexible working conditions. The council prioritises employee growth, providing avenues for professional development and the chance to work closely with diverse communities and partners.

Wyre Forest District Council

Contact Details:

Wyre Forest District Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Support Officer in Kidderminster

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Wyre Forest District Council, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Wyre Forest District Council and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Technical Support Officer in Kidderminster

Data Management
Application Registration
Administration Skills
Customer Service
GIS Plotting
Financial Monitoring
Communication Skills

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Wyre Forest District Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Wyre Forest District Council

Get to Know Public Sector Values

Before your interview with Wyre Forest District Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Wyre Forest District Council.