Technical Support Officer (Building Control)
Technical Support Officer (Building Control)

Technical Support Officer (Building Control)

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide admin and technical support to the Building Control Team.
  • Company: Join Wyre Council, a supportive local authority with growth opportunities.
  • Benefits: Enjoy flexible working, 24 days leave, and extensive training.
  • Why this job: Make a real difference in building safety while developing your skills.
  • Qualifications: Strong organisational and IT skills, plus excellent communication abilities.
  • Other info: Comprehensive training and a fully funded Level 3 qualification available.

The predicted salary is between 30000 - 42000 £ per year.

A highly organised and enthusiastic individual is required to provide administrative and technical support to the Building Control Team. This is a varied and interesting role involving a wide range of duties including checking the validity of submitted Building Regulations applications and fees, taking telephone payments, dealing with customers over the telephone and face‑to‑face enquiries from service users.

The successful candidate will support the Local Authority’s readiness for the implementation of the new Building Safety Levy processes, and the administration of this when it launches in Autumn 2026. The successful candidate will have:

  • Strong organisational skills with the ability to manage multiple tasks and meet deadlines
  • Excellent IT skills and proven extensive administrative experience
  • Clear, professional communication skills – both written and verbal
  • The ability to interpret and apply guidance and regulations

Comprehensive training will be provided, along with the opportunity to complete a fully funded Level 3 qualification relevant to this role. Wyre Council offers a fantastic work‑life balance and a supportive environment where you can grow and thrive. Benefits include:

  • Flexible working arrangements
  • 24 days annual leave (rising to 29 subject to length of service)
  • Employer pension contributions
  • Free onsite parking
  • Discounted gym membership
  • Access to occupational health and wellbeing services
  • Extensive training and development opportunities

For an informal discussion about this post please contact Mandy Squire, Data Monitoring & Performance Manager (Building Control), Tel: 01253 887343 (Tuesday to Friday). Interviews expected to be w/c 8th December.

A career in local government can be very rewarding, offering a variety of roles and opportunities for personal and professional development. Wyre Council offers this development through many of its career paths.

Technical Support Officer (Building Control) employer: Wyre Council

Wyre Council is an excellent employer that prioritises work-life balance and employee development, making it an ideal place for those seeking a fulfilling career in local government. With comprehensive training opportunities, including a fully funded Level 3 qualification, and benefits such as flexible working arrangements and generous annual leave, employees are supported in both their professional growth and personal well-being. The Civic Centre location fosters a collaborative and supportive work culture, ensuring that every team member can thrive while contributing to the community.
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Contact Detail:

Wyre Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Officer (Building Control)

✨Tip Number 1

Get to know the company! Research Wyre Council and their Building Control Team. Understanding their values and recent projects can help you tailor your conversation during interviews.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to technical support and customer service. Role-play with a friend or use online resources to boost your confidence.

✨Tip Number 3

Show off your skills! Bring examples of your organisational and IT skills to the interview. Whether it’s a project you managed or a tech issue you solved, real-life examples will impress the hiring team.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Technical Support Officer (Building Control)

Organisational Skills
Administrative Experience
IT Skills
Communication Skills
Customer Service Skills
Regulatory Interpretation
Task Management
Deadline Management

Some tips for your application 🫡

Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage multiple tasks and meet deadlines, so give us some examples of when you've juggled various responsibilities successfully.

Communicate Clearly: Since this role involves a lot of communication, both written and verbal, we recommend showcasing your clear communication style. Use straightforward language in your application and provide examples of how you've effectively communicated with customers or colleagues.

Demonstrate Your IT Proficiency: We’re looking for someone with excellent IT skills, so don’t forget to mention any relevant software or tools you’re familiar with. If you’ve had experience with administrative tasks that required tech-savviness, let us know!

Apply Through Our Website: To make the process easier for us and you, please apply through our website. It’s straightforward and ensures your application gets to the right place without any hiccups. Plus, we love seeing applications come in directly!

How to prepare for a job interview at Wyre Council

✨Know Your Stuff

Make sure you understand the key responsibilities of a Technical Support Officer in Building Control. Familiarise yourself with Building Regulations and the new Building Safety Levy processes. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.

✨Show Off Your Organisational Skills

Since this role requires strong organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or met tight deadlines. Be ready to discuss how you prioritise your workload and keep everything on track.

✨Communicate Clearly

Practice your communication skills before the interview. You’ll need to demonstrate clear and professional verbal and written communication, especially since you'll be dealing with customers face-to-face and over the phone. Consider role-playing common scenarios to boost your confidence.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how the council supports its staff's professional development. It shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Technical Support Officer (Building Control)
Wyre Council
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  • Technical Support Officer (Building Control)

    Full-Time
    30000 - 42000 £ / year (est.)
  • W

    Wyre Council

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