At a Glance
- Tasks: Manage and improve our website and intranet, ensuring they engage and serve our community.
- Company: Join Wyre Council's dynamic Communications & Visitor Economy team.
- Benefits: Enjoy a supportive environment, flexible working, and professional development opportunities.
- Other info: Collaborative culture with opportunities for meaningful work that benefits the community.
- Why this job: Make a real difference in how we communicate with residents and staff.
- Qualifications: Strong writing skills, experience with websites, and knowledge of digital accessibility.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a talented and motivated Web, Intranet and Internal Communications Officer to join our Communications & Visitor Economy team. This is an exciting opportunity to play a key role in shaping how we communicate with our residents, staff, and partners. You will lead on the development and management of our website and intranet, ensuring they are accessible, engaging, and meet the needs of our communities and workforce.
About the role
- Manage and continuously improve the council’s website and intranet, supporting our Digital Wyre ambitions
- Lead on web accessibility, ensuring compliance with legislation and best practice
- Develop and maintain high-quality, user-focused content
- Use insight and analytics to improve digital performance and customer experience
- Support internal communications across multiple channels, including our staff hub and digital screens
- Work closely with services, partners and senior leaders to deliver effective communications
- Support campaigns, marketing activity and emergency communications when required
- Provide training and guidance to staff and stakeholders on digital platforms
You will also support the wider communications team, helping deliver campaigns, content, and media responses as needed.
Qualifications and skills
- An excellent communicator with strong writing and digital content skills
- Experienced in managing websites and intranet platforms using content management systems
- Knowledgeable in SEO, digital accessibility standards, and analytics (e.g. Google Analytics)
- Proactive, organised and able to manage multiple priorities
- A collaborative team player who can also work independently
- Passionate about improving digital services and user experience
- Experience in local government, internal communications, or digital marketing would be advantageous
Our values
- Professional - taking pride in delivering high-quality services
- Innovative - embracing change and new ideas
- Collaborative - working together as one team
- Customer focused - putting our residents at the centre of what we do
What we offer
- A supportive and friendly working environment
- Opportunities for professional development
- Flexible working arrangements
- The chance to contribute to meaningful work that benefits our communities
Additional information
- Occasional evening and out-of-hours working may be required
- Casual car user allowance (you will need access to your own transport)
- Wyre Council operates a non-smoking policy
Web, Intranet and Internal Communications Officer in London employer: Wyre Council
Wyre Council is an excellent employer that fosters a supportive and friendly working environment, perfect for those looking to make a meaningful impact in their community. With opportunities for professional development and flexible working arrangements, employees can thrive while contributing to innovative projects that enhance communication and accessibility for residents and staff alike. Join us at the Civic Centre and be part of a collaborative team dedicated to delivering high-quality services and embracing new ideas.
StudySmarter Expert Advice🤫
We think this is how you could land Web, Intranet and Internal Communications Officer in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Wyre Council and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Wyre Council are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Wyre Council on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Wyre Council. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Web, Intranet and Internal Communications Officer in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Wyre Council. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Wyre Council:Show us that you’ve done your homework! In your application, briefly mention what you admire about Wyre Council’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Wyre Council
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Wyre Council will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Wyre Council, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
