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- Tasks: Support council staff with IT issues and manage service tickets.
- Company: Local government council focused on tech growth and community support.
- Benefits: 24 days annual leave, flexible working, and professional development opportunities.
- Why this job: Kickstart your tech career while making a difference in your community.
- Qualifications: Interest in technology and strong communication skills.
- Other info: Join a supportive team and grow your skills in a hybrid work environment.
The predicted salary is between 800 - 1400 £ per month.
A local government council is seeking an enthusiastic ICT Apprentice to join their IT team, providing support to council staff on various IT issues. The role involves learning to manage IT Service Management tickets, troubleshooting IT security incidents, and developing skills in Microsoft infrastructure.
Ideal candidates should have an interest in technology and good communication skills.
The position offers:
- 24 days annual leave
- Flexible working arrangements
- Opportunities for professional development
IT Service Desk Apprentice – Hybrid Tech Growth employer: Wyre Council
Contact Detail:
Wyre Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Apprentice – Hybrid Tech Growth
✨Tip Number 1
Get to know the company! Research the local government council and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since good communication is key for this role, try role-playing common IT support scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the role and the team, plus it shows your initiative and enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it ensures your application goes directly to the right people who are eager to find the next IT Service Desk Apprentice.
We think you need these skills to ace IT Service Desk Apprentice – Hybrid Tech Growth
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for technology shine through in your application. We want to see that you're genuinely excited about the role and eager to learn more about IT support.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to IT and communication. We love seeing how your background aligns with what we're looking for, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point while still showcasing your personality and interest in the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Wyre Council
✨Know Your Tech Basics
Brush up on your understanding of IT service management and common troubleshooting techniques. Familiarise yourself with Microsoft infrastructure, as this will likely come up in the interview. Showing that you have a solid grasp of these concepts will impress the interviewers.
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn is key. Be prepared to discuss how you’ve pursued your interest in technology, whether through personal projects, online courses, or relevant experiences. This will demonstrate your commitment to growing within the role.
✨Practice Your Communication Skills
Since the role involves supporting council staff, effective communication is crucial. Practice explaining technical concepts in simple terms. You might even want to role-play common scenarios where you’d need to assist someone with an IT issue.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the types of IT issues you’ll be handling, and opportunities for professional development. This shows you’re genuinely interested in the position and eager to contribute.
