ICT Training Officer

ICT Training Officer

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help others develop their ICT skills and simplify tech topics.
  • Company: Join Wyre Council, a forward-thinking organisation focused on digital transformation.
  • Benefits: Enjoy 24-29 days annual leave, flexible working, and great perks like gym discounts.
  • Why this job: Make a real impact while growing your own skills in a supportive environment.
  • Qualifications: Strong ICT background, especially in Microsoft 365, with excellent communication skills.
  • Other info: Apply by 6 July 2025 for this exciting opportunity!

The predicted salary is between 28800 - 43200 £ per year.

Are you passionate about technology and helping others develop their skills? We are looking for an enthusiastic ICT & Digital Training Officer to join our ambitious ICT Team as we embark on an exciting transformation journey. As part of the Transformation and Change Directorate, you will contribute to delivering our Digital Strategy, which highlights supporting and empowering people.

At Wyre, we believe in a place where everyone can prosper. You will make a real difference by enabling customer focused services through the clever use of technology. The role requires a strong ICT background, particularly in Microsoft 365. Your excellent communication and training abilities will help to simplify technical topics, whether in one-on-one sessions or group settings. Gain skills yourself whilst progressing the personal and professional development of our forward-thinking council.

Wyre Council offers starting annual leave of 24 days, increasing to 29 days based on length of service, a great work-life balance with flexible, hybrid working arrangements, employer pension contributions, free onsite parking, discounted gym membership, access to occupational health and wellbeing services, training and development opportunities, and a supportive workplace culture that fosters growth and development.

To apply online and for more information about this vacancy, please visit our website www.wyre.gov.uk. Closing date: 6 July 2025.

ICT Training Officer employer: Wyre Council

Wyre Council is an excellent employer that prioritises the growth and development of its employees while fostering a supportive and inclusive work culture. With a strong focus on work-life balance, flexible hybrid working arrangements, and generous annual leave, you will thrive in an environment that encourages personal and professional advancement. Join us in making a meaningful impact through technology as we empower our community and enhance customer-focused services.
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Contact Detail:

Wyre Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ICT Training Officer

✨Tip Number 1

Familiarise yourself with Microsoft 365, as it's a key requirement for the role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering the tools you'll be using.

✨Tip Number 2

Showcase your communication skills by preparing to discuss how you've simplified technical topics in the past. Think of specific examples where you've successfully trained others, whether in a formal setting or informally.

✨Tip Number 3

Research Wyre Council's Digital Strategy and understand their vision for technology in customer-focused services. This will help you align your answers during interviews and show that you're genuinely interested in contributing to their goals.

✨Tip Number 4

Network with current or former employees of Wyre Council if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace ICT Training Officer

Strong ICT Background
Proficiency in Microsoft 365
Excellent Communication Skills
Training and Development Skills
Ability to Simplify Technical Topics
Customer Service Orientation
Group Facilitation Skills
One-on-One Coaching Skills
Adaptability to Change
Digital Literacy
Project Management Skills
Problem-Solving Skills
Empathy and Patience
Time Management Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the ICT Training Officer position. Highlight your relevant experience with Microsoft 365 and any training or communication skills you possess.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your ICT background, training abilities, and any previous roles where you helped others develop their skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your commitment to helping others. Use specific examples of how you've simplified technical topics in the past and how you can contribute to Wyre's Digital Strategy.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Wyre Council

✨Show Your Passion for Technology

Make sure to express your enthusiasm for technology and how it can empower others. Share examples of how you've helped individuals or teams develop their ICT skills, as this aligns perfectly with the role's focus on training and support.

✨Demonstrate Your Microsoft 365 Expertise

Since a strong background in Microsoft 365 is crucial for this position, be prepared to discuss your experience with the platform. Highlight specific tools you’ve used and any training sessions you’ve conducted, showcasing your ability to simplify complex topics.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle different training scenarios. Think of situations where you had to adapt your training style to meet diverse learning needs, and be ready to share these experiences.

✨Emphasise Communication Skills

Effective communication is key in this role. Be ready to demonstrate how you can convey technical information clearly and engagingly, whether in one-on-one settings or group training sessions. Consider sharing a brief example of a successful training session you've led.

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