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- Tasks: Support the Environmental Protection Team with administrative duties and excellent customer service.
- Company: Join Wyre Council, dedicated to making a positive impact in the community.
- Benefits: Enjoy flexible working hours, generous leave, and professional development opportunities.
- Why this job: Make a difference in your local community while developing valuable skills.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 28000 £ per year.
Join Wyre Council’s Environmental Protection Team! Are you organised, proactive, and passionate about delivering excellent customer service? We’re looking for an Administrative Assistant to support our Environmental Protection Department.
About the role
The Environmental Protection Administrative Assistant plays a vital role in supporting the Environmental Protection Department at Wyre Council. This position involves a wide range of administrative and clerical duties, including managing service requests and complaints, maintaining accurate records, handling correspondence, and providing excellent customer service to both internal teams and the public. The role requires strong organisational skills, attention to detail, and the ability to work both independently and as part of a team, ensuring the smooth and efficient operation of the department.
Key responsibilities
- Provide clerical and business support across the department
- Manage inboxes, log complaints and service requests, and liaise with officers
- Compile and issue standard letters (e.g. ASB/neighbour noise)
- Administer the Noise App and handle telephone enquiries
- Update webpages and maintain accurate computerised records
- Assist with planning, licensing, land searches, and data requests (FOI, EIR, Subject Access)
- Support budget administration and minute meetings
- Provide cover for Community Safety when required
What we’re looking for
We are looking for a highly organised and proactive individual with strong administrative skills and a keen eye for detail. The ideal candidate will have excellent computer literacy, particularly with Microsoft Office, and be comfortable managing records, handling correspondence, and providing outstanding customer service.
Essential requirements
- Good standard of education
- Ability to undertake general office procedures (manual and computerised records, filing systems, photocopying, emails, invoicing, etc.)
- High levels of computer literacy, including knowledge of Microsoft Office systems
- Ability to work as part of a team
- Ability to use initiative and work without supervision
Desirable
- Experience working within a relevant office environment
- Experience using relevant computer systems such as Word, Excel, IDOX, EDRMS
- Experience in a customer-facing role
- Experience applying excellent customer care skills in providing a service to the public
- Experience using financial and other web-based systems
What’s in it for you?
- Flexi time and the option to work remotely part of the week as agreed with your line manager.
- Free parking on site.
- Generous annual leave allowance. A minimum of 24 days (pro rata) in addition to all bank holidays, rising to 26 days after four years and 29 days after five years local government service.
- Future development – face to face and virtual courses in line with your developmental goals.
- Employee wellbeing support.
- A local government pension scheme, with generous employer contribution.
- The opportunity to work for the local community and make a difference.
To apply online and for more information about this vacancy, please visit our website www.wyre.gov.uk
Environmental Protection Administrative Assistant employer: Wyre Council
Contact Detail:
Wyre Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Protection Administrative Assistant
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Wyre Council’s Environmental Protection Team. Understanding their projects and values can help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles. Think about how your skills in organisation and customer service can shine through in your answers.
✨Tip Number 3
Show your passion! When discussing your experience, highlight specific examples where you’ve gone above and beyond in customer service or administrative tasks. This will show that you’re not just qualified, but genuinely enthusiastic about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you top of mind for the hiring team.
We think you need these skills to ace Environmental Protection Administrative Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Environmental Protection Administrative Assistant. We want to see your passion for customer service and your organisational prowess shine through!
Show Off Your Skills: Don’t hold back on showcasing your computer literacy, especially with Microsoft Office. We’re looking for someone who can handle records and correspondence like a pro, so let us know about your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you bring to the table.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy, and you’ll find all the info you need there. We can’t wait to see your application come through!
How to prepare for a job interview at Wyre Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Environmental Protection Administrative Assistant. Familiarise yourself with the key tasks mentioned in the job description, such as managing service requests and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure that nothing falls through the cracks.
✨Demonstrate Customer Service Excellence
As customer service is a big part of this role, think of specific instances where you've provided outstanding service. Whether it’s resolving complaints or assisting customers, be prepared to share these stories to showcase your ability to handle inquiries effectively and professionally.
✨Be Tech-Savvy
With a focus on computer literacy, especially in Microsoft Office, brush up on your skills before the interview. You might be asked about your experience with specific software or systems, so be ready to discuss how you've used them in previous roles to manage records or handle correspondence.