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- Tasks: Support the Environmental Protection Department with administrative duties and excellent customer service.
- Company: Join Wyre Council's dedicated Environmental Protection Team.
- Benefits: Enjoy flexible working, generous leave, and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
- Other info: Remote work options and opportunities for personal development available.
The predicted salary is between 24000 - 28000 £ per year.
Join Wyre Council’s Environmental Protection Team! Are you organised, proactive, and passionate about delivering excellent customer service? We’re looking for an Administrative Assistant to support our Environmental Protection Department.
About The Role
The Environmental Protection Administrative Assistant plays a vital role in supporting the Environmental Protection Department at Wyre Council. This position involves a wide range of administrative and clerical duties, including managing service requests and complaints, maintaining accurate records, handling correspondence, and providing excellent customer service to both internal teams and the public. The role requires strong organisational skills, attention to detail, and the ability to work both independently and as part of a team, ensuring the smooth and efficient operation of the department.
Key Responsibilities
- Provide clerical and business support across the department
- Manage inboxes, log complaints and service requests, and liaise with officers
- Compile and issue standard letters (e.g. ASB/neighbour noise)
- Administer the Noise App and handle telephone enquiries
- Update webpages and maintain accurate computerised records
- Assist with planning, licensing, land searches, and data requests (FOI, EIR, Subject Access)
- Support budget administration and minute meetings
- Provide cover for Community Safety when required
What We’re Looking For
We are looking for a highly organised and proactive individual with strong administrative skills and a keen eye for detail. The ideal candidate will have excellent computer literacy, particularly with Microsoft Office, and be comfortable managing records, handling correspondence, and providing outstanding customer service.
Essential Requirements
- Good standard of education
- Ability to undertake general office procedures (manual and computerised records, filing systems, photocopying, emails, invoicing, etc.)
- High levels of computer literacy, including knowledge of Microsoft Office systems
- Ability to work as part of a team
- Ability to use initiative and work without supervision
Desirable
- Experience working within a relevant office environment
- Experience using relevant computer systems such as Word, Excel, IDOX, EDRMS
- Experience in a customer-facing role
- Experience applying excellent customer care skills in providing a service to the public
- Experience using financial and other web-based systems
What’s in it for you?
- Flexi time and the option to work remotely part of the week as agreed with your line manager.
- Free parking on site.
- Generous annual leave allowance. A minimum of 24 days (pro rata) in addition to all bank holidays, rising to 26 days after four years and 29 days after five years local government service.
- Future development – face to face and virtual courses in line with your developmental goals.
- Employee wellbeing support.
- A local government pension scheme, with generous employer contribution.
- The opportunity to work for the local community and make a difference.
To apply online and for more information about this vacancy, please visit our website www.wyre.gov.uk
Environmental Protection Admin: Remote & Flexible Impact employer: Wyre Council
Contact Detail:
Wyre Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Environmental Protection Admin: Remote & Flexible Impact
✨Tip Number 1
Get to know the company! Research Wyre Council and their Environmental Protection Team. Understanding their values and recent projects can help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the team and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills match the job description and be ready to share specific examples of your experience in customer service and organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Wyre Council team and making a positive impact in the community.
We think you need these skills to ace Environmental Protection Admin: Remote & Flexible Impact
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see your passion for environmental protection and customer service shine through!
Show Off Your Organisational Skills: Since this role is all about being organised, give us examples of how you've managed tasks or projects in the past. We love seeing how you keep things running smoothly!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Wyre Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and essential requirements, especially around administrative tasks and customer service. This will help you tailor your answers to show how your skills align perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure accuracy in your work, as this will demonstrate your fit for the position.
✨Prepare for Customer Service Scenarios
Given the emphasis on excellent customer service, think of specific situations where you’ve handled customer inquiries or complaints effectively. Practice articulating these experiences clearly, focusing on your approach and the positive outcomes, as this will highlight your capability in a customer-facing role.
✨Familiarise Yourself with Relevant Tools
Brush up on your knowledge of Microsoft Office and any other relevant systems mentioned in the job description, like IDOX or EDRMS. If possible, mention any experience you have with these tools during the interview, as it shows you’re prepared and can hit the ground running.