IT Service Desk Apprentice – Cloud & Support
IT Service Desk Apprentice – Cloud & Support

IT Service Desk Apprentice – Cloud & Support

Apprenticeship 800 - 1400 £ / month (est.) No home office possible
W

At a Glance

  • Tasks: Support over 350 staff with IT issues and learn technical skills.
  • Company: Local government organisation with a supportive workplace culture.
  • Benefits: 24 to 29 days annual leave, flexible working hours.
  • Why this job: Gain hands-on experience in a modern IT environment while helping others.
  • Qualifications: At least 5 GCSEs at grade C or above, including ICT.
  • Other info: Great opportunity for career growth in a dynamic team.

The predicted salary is between 800 - 1400 £ per month.

A local government organization in Poulton-le-Fylde is seeking an enthusiastic ICT Apprentice to join their ServiceDesk Team. This position offers a great opportunity to learn technical skills while providing support to over 350 staff members.

The ideal candidate will have at least 5 GCSEs at grade C or above, including ICT. You will gain hands-on experience managing IT issues and work with modern Microsoft infrastructure.

Benefits include:

  • 24 to 29 days annual leave
  • Flexible working
  • A supportive workplace culture

IT Service Desk Apprentice – Cloud & Support employer: Wyre Borough Council

Join a dynamic local government organisation in Poulton-le-Fylde as an IT Service Desk Apprentice, where you'll not only develop your technical skills but also contribute to a supportive team that values employee growth. With generous annual leave, flexible working arrangements, and a commitment to fostering a positive work culture, this role offers a meaningful opportunity to make a difference while advancing your career in ICT.
W

Contact Detail:

Wyre Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Service Desk Apprentice – Cloud & Support

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or at local events. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by researching the organisation. Know their values and recent projects. This shows you're genuinely interested and ready to contribute!

Tip Number 3

Practice common interview questions with a mate. Get comfortable talking about your skills and experiences, especially those related to IT support and teamwork.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates like you!

We think you need these skills to ace IT Service Desk Apprentice – Cloud & Support

Technical Skills
Customer Support
Problem-Solving Skills
Microsoft Infrastructure
Communication Skills
Teamwork
Adaptability
Time Management

Some tips for your application 🫡

Show Your Enthusiasm: Let your passion for IT shine through in your application! We want to see that you're excited about the opportunity to learn and grow with us at the ServiceDesk Team.

Tailor Your CV: Make sure your CV highlights your relevant skills and experiences. We’re looking for candidates who have a solid foundation in ICT, so don’t forget to mention your GCSEs and any tech-related projects you've worked on!

Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be personal, be genuine, and let us know how you can contribute to our team while learning from us.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Wyre Borough Council

Know Your Stuff

Make sure you brush up on your technical knowledge, especially around Microsoft infrastructure and common IT issues. Familiarise yourself with the basics of cloud support and be ready to discuss any relevant projects or experiences you've had.

Show Enthusiasm

This role is all about learning and growing, so let your passion for ICT shine through. Be prepared to talk about why you're excited about this apprenticeship and how it fits into your career goals. A positive attitude can really set you apart!

Prepare Questions

Think of some thoughtful questions to ask your interviewers. This shows that you're genuinely interested in the role and the organisation. You might want to ask about the team dynamics or what a typical day looks like for an apprentice in their ServiceDesk Team.

Practice Makes Perfect

Run through some common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview!

IT Service Desk Apprentice – Cloud & Support
Wyre Borough Council

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

W
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>