Lab Phlebotomist in Newcastle upon Tyne

Be the compassionate connection at the start of the patient care journey. As a Lab Phlebotomist, you play a vital role in delivering high-quality care by ensuring accurate and timely specimen collection. You’ll interact directly with patients, providing reassurance, professionalism, and attention to detail with every encounter. From verifying patient information to collecting samples with precision, your work supports critical diagnostic decisions and helps patients feel confident and cared for from the very first step.

Why You’ll Love Working Here

• Competitive compensation and benefits package
• Supportive, collaborative team environment
• Opportunities for growth and professional development (including scholarships and training)
• Paid Personal Leave (PPL): begins accruing on your first day and can be used after 90 days of employment
• Health insurance: coverage begins the first day of the month following hire
• Dental and vision insurance begins the first day of the month following hire
• Life insurance: coverage begins the first day of the month following hire
• Supplemental insurance options, including accident, short-term, and long-term disability

What You’ll Do

• Obtains blood specimens and collects nonblood specimens such as urine, sputum, and throat swabs for laboratory testing.
• Performs screening tests and reports results.
• Processes specimens to prepare them for laboratory testing.
• Prepares specimens for reference laboratory dispatch and testing.
• Resolves ambiguous and/or unusual test orders by contacting the physician of the order, pathologist, nursing station, or reference laboratory.
• Refers unresolved orders back to the originator for further clarification before collecting samples or processing specimens.
• Makes the supervisor aware of unresolved orders.
• Contributes to the general laboratory functions and institutional needs.
• Attends regular department staff meetings and in-service training.
• Maintains compliance with laboratory and hospital policies and procedures, and safety practices.
• Keeps the work area neat and clean and restocks daily supplies.
• Maintains medical laboratory information system by identifying information needs and problems, recommends improvements, establishes priorities, tests, and always maintains security and confidentiality.
• Assists with analysis and trending of occupational exposure incidents and information exchange.
• Adheres to accreditation and compliance standard guidelines.
• Assists in completing required reports, program reviews and preparation.
• Utilizes good communication skills to maintain positive relationships with clients, co‑workers and other sections in the organization and with other facilities in the community.
• Maintains a professional, organized and clean working environment by following organizational policies, guidelines, and safety standards.
• Performs all assigned tasks in a professional manner to reflect the highest integrity of the Laboratory and WCHS.
• Completes Work Assignments in a timely manner.
• Always introduces self to patients, residents, families, and visitors when appropriate.
• Reports safety hazards as appropriate.
• Other duties, as assigned.

What We’re Looking For

• High school diploma or the equivalent.
• Previous experience or education in a health-related field helpful.
• Strong attention to detail with the ability to accurately enter, verify, and maintain patient information.
• Excellent communication and customer‑service skills; able to explain processes clearly and respectfully.
• Ability to handle sensitive situations with professionalism, empathy, and discretion.
• Comfortable using computers and multiple systems; able to learn registration/EMR and phone systems.
• Organized and dependable; able to prioritize tasks, meet deadlines, and complete assignments on time.
• Team‑oriented with the ability to coordinate effectively across departments to support smooth patient flow.
• Commitment to compliance, confidentiality (HIPAA), safety, and infection‑control standards.
• Ability to work independently with normal supervision.

Physical Conditions

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional after‑hours calls may occur.
• Ability to move 30 to 40 pounds to stock supplies and move or support patients.