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- Tasks: Deliver exceptional customer service and showcase our amazing footwear products.
- Company: Join the Wynsors team, experts in the footwear industry.
- Benefits: Competitive pay, generous staff discounts, and training opportunities.
- Other info: Flexible hours with a rota schedule and opportunities for growth.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: A positive attitude and great communication skills are essential.
The predicted salary is between 12 - 12 £ per hour.
We are currently looking for two part time Customer Service Assistants to join our Wynsors team in our Hartlepool Store (TS24 0RN). 1 x 4 hours (1 day) and 1 x 16 hours (4 days) per week. This is an exciting opportunity to join Wynsors who are experts in the footwear industry. We value each other and collectively work to getting it right every time for our customers.
What are we looking for in our Customer Service Assistant?
- Personality, a friendly helpful nature that will consistently deliver that personal touch and warm welcome to all our customers.
- You will love bringing our products to life to meet our customer's individual needs, be great at selling and delivering first class results with your great communication skills.
- You will love keeping up to date with our new ranges, seasonal and high street trends.
- Take pride in making sure our shop floor and stockroom are spotless.
To be successful, you will need to be flexible, in both when you work and the way you work, as adapting to customer demand is key to our success as a business. Here at Wynsors we work Sunday to Saturday on a rota basis which you will be notified of four weeks in advance. If flexibility cannot be met, we will be unable to process your application further.
We have high expectations of our team, but in return we offer a variety of benefits including training and development, on the job feedback and coaching, competitive salaries, uniform, generous staff discount, length of service days.
We regret that unfortunately it will not be possible due to the expected volume of applicants to respond to all candidates. Therefore, if you have no further contact within one week of the closing date, please assume that unfortunately on this occasion your application has been unsuccessful.
Please note that we can only consider applications from candidates who have the Right To Work in the UK. If a suitable candidate is found before the closing date, we reserve the right to withdraw this vacancy. As such we would encourage you to submit your application as soon as you can.
Closing date: Sunday 1st March 2026
Interviews: 5th March 2026
Job Types: Part-time, Permanent
Pay: Up to £12.21 per hour
Benefits: Company pension, Employee discount, Store discount
Ability to commute/relocate: Hartlepool TS24 0RN: reliably commute or plan to relocate before starting work (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Customer Service Assistant, (1 x 4 hours - 1 x 16 hours per week) - Hartlepool employer: Wynsors World of Shoes
Contact Detail:
Wynsors World of Shoes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant, (1 x 4 hours - 1 x 16 hours per week) - Hartlepool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wynsors and their products. This will help you show off your enthusiasm and understanding of what they do, making you stand out as a candidate.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering that personal touch, think of examples from your past experiences where you've provided excellent customer service. Be ready to share these during your interview!
✨Tip Number 3
Flexibility is key! Make sure you're prepared to discuss your availability and how you can adapt to the varying demands of the job. Showing that you're willing to work different hours will definitely impress the hiring team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site for the best chance of landing that interview. Don’t wait too long, as we might fill the position before the closing date!
We think you need these skills to ace Customer Service Assistant, (1 x 4 hours - 1 x 16 hours per week) - Hartlepool
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your friendly and helpful nature. Use a warm tone and let your personality shine through, as we value that personal touch in our team.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Highlight your relevant experience and skills that match what we're looking for in a Customer Service Assistant. It shows us you’re serious about the role!
Be Flexible: Flexibility is key for us at Wynsors. In your application, mention your availability and willingness to adapt to different shifts. This will help us see that you’re ready to meet our customers' needs whenever they arise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Wynsors World of Shoes
✨Know the Company
Before your interview, take some time to research Wynsors and their products. Familiarise yourself with their latest footwear ranges and seasonal trends. This will not only show your enthusiasm for the role but also help you connect with the interviewers when discussing how you can contribute to their team.
✨Showcase Your Personality
As a Customer Service Assistant, your friendly and helpful nature is key. During the interview, let your personality shine through. Share examples of how you've provided excellent customer service in the past, and demonstrate your ability to create a warm and welcoming atmosphere for customers.
✨Flexibility is Key
Wynsors values flexibility, so be prepared to discuss your availability during the interview. Highlight your willingness to adapt to different shifts and your understanding of the importance of meeting customer demand. This will show that you're ready to be a valuable team player.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if Wynsors is the right fit for you.