Hub Manager - (Area Manager) in Oswestry

Role Overview:

We are looking for a commercially focused, people-centred Hub Manager to lead a group of Wynnstay stores. This is a broad and visible leadership role where you will turn commercial strategy into coordinated sales, customer and operational delivery, helping every location in your hub perform at its best.

You will lead Store Operations Managers and Sales Colleagues across the hub, creating one team with shared priorities and consistent standards. From growing sales and strengthening customer loyalty to ensuring safe, compliant and efficient operations, you will have the scope to make a measurable impact across multiple locations.

Reporting to: Hub Director

Direct reports: Store Operations Managers and Sales Colleagues across the hub

Travel: Regular travel between assigned stores

Responsibilities:

• Deliver the hub’s sales plan, budget and performance objectives across assigned stores.
• Turn commercial priorities into practical store-level and cross-store sales plans.
• Lead, coach and support Store Operations Managers and Sales Colleagues, setting clear objectives and building capability.
• Use CRM data, customer insight and performance information to identify opportunities, address underperformance and improve results.
• Build trusted relationships with key and prospective customers and support the team with significant sales opportunities
• Coordinate people, stock, resources and expertise across the hub to improve availability, service and efficiency.
• Maintain consistent operational, safety, compliance and presentation standards across every location.
• Work closely with Marketing, commercial teams, field sales colleagues and central functions to deliver joined-up activity and sustainable growth.

What we’re looking for:

Essential:

• Proven experience leading a store, branch, sales team or multi-site operation in retail, trade, agriculture or another customer-focused environment.
• A strong commercial track record and the ability to turn budgets, targets and performance information into focused action.
• Confident leadership through other managers, with the ability to set expectations, coach effectively and hold people accountable.
• Excellent customer relationship and business development skills.
• Sound judgement, strong organisation and the ability to balance competing priorities across multiple locations.
• Working knowledge of store operations, stock control, workplace health and safety, and compliance frameworks.
• Confidence using business systems and sales and operational data to monitor performance and make decisions.
• Willingness to travel regularly between stores and provide visible leadership across the hub.
  

Desirable:

• Practical understanding of the agricultural industry, its customers and relevant regulatory requirements.

Why Join Wynnstay?:

This is an opportunity to shape performance across a multi-site hub, build strong teams and deepen relationships with agricultural and rural customers. You will have the autonomy to translate strategy into action, supported by colleagues across the wider retail, commercial and central functions.

Ready to make a measurable difference? Apply now and help us deliver outstanding service, sustainable growth and consistently high standards across the hub.