At a Glance
- Tasks: Lead a high-performance team to deliver exceptional customer experiences on the gaming floor.
- Company: Wynn Mayfair, a luxury venue offering exclusive experiences in the heart of Mayfair.
- Benefits: Enjoy perks like season ticket loans, discounts, and an employee assistance programme.
- Other info: Must be over 18 and have the Right to Work in the UK.
- Why this job: Join a dynamic team and make a real impact in a prestigious environment.
- Qualifications: Experience in supervision, coaching, and a valid Personal Functional License required.
The predicted salary is between 30000 - 40000 £ per year.
Wynn Mayfair, located in the heart of Mayfair, offers exclusive world-class experiences to its members.
The role involves reporting to the Casino Manager and includes the following responsibilities:
- Ownership of all gaming floor customer experience ensuring Wynn values and Forbes Standards are embodied by all Dealer/Inspectors and are consistently delivered.
- Ownership of employee performance ensuring transparent, two-way communication and collaboration.
- Accountability for service and performance.
- The leadership and development of a high-performance feedback culture that allows employees to contribute to the success of the business.
- Maintaining operational and decision-making integrity by acting positively and decisively to resolve a problem.
- Motivating and developing the team to understand the key business drivers and how they add value.
Benefits include:
- Season ticket loan
- Cycle to work scheme
- Various discounts on retailers, restaurants and smart tech
- Employee assistance programme
- Life assurance
- On site staff canteen
- Medicash
- Discounts on Mayfair car parks
- And lots more!
Do you have:
- Demonstrated ability to identify and respond to internal and external customer needs.
- Exceptional communication and dispute resolution skills.
- Demonstrated ability to coach and develop direct reports.
- Supervisor experience.
- Hold a valid Personal Functional License (PFL).
- Knowledge of the current UK gaming regulatory and legislative requirements.
Additional Information:
- Candidates must be able to demonstrate they have the Right to Work in the UK at interview stage.
- Due to Gambling Regulations, all applicants must be over the age of 18.
Area Manager in Slough employer: Wynn Mayfair
Wynn Mayfair is an exceptional employer that prioritises a high-performance culture and employee development, ensuring that team members are empowered to deliver world-class customer experiences. Located in the prestigious Mayfair area, employees benefit from a range of perks including discounts on local amenities, a supportive work environment, and opportunities for personal growth within a dynamic team. With a commitment to transparent communication and collaboration, Wynn Mayfair fosters a workplace where every individual can thrive and contribute to the success of the business.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wynn Mayfair. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wynn Mayfair
Don't be shy about reaching out to Wynn Mayfair directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Area Manager in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wynn Mayfair and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wynn Mayfair
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
