At a Glance
- Tasks: Deliver an exceptional gaming experience while ensuring game integrity and customer satisfaction.
- Company: Wynn Mayfair, a premier destination for exclusive experiences in the heart of Mayfair.
- Benefits: Enjoy perks like season ticket loans, discounts, and a supportive employee assistance programme.
- Other info: Must be 18+ and have the Right to Work in the UK.
- Why this job: Join a vibrant team and enhance your skills in a dynamic casino environment.
- Qualifications: 3+ years of dealer experience and a valid Personal Functional License required.
The predicted salary is between 25000 - 30000 £ per year.
Wynn Mayfair, located in the heart of Mayfair, offers exclusive world-class experiences to its members.
The role involves reporting to the Casino Manager, where Dealer/Inspectors are accountable for providing an exceptional customer experience through the demonstration of welcoming, polished, personalised, attentive and engaging behaviours. This includes but is not limited to:
- A focus on customer service values.
- Providing a customised service to all gaming patrons.
- Contributing to a culture of positivity.
- Maintaining game integrity and consistency.
- Inspecting dealer performance.
- Collation of accurate player data input through the Player Management System.
Benefits include:
- Season ticket loan.
- Cycle to work scheme.
- Various discounts on retailers, restaurants and smart tech.
- Employee assistance programme.
- Life assurance.
- On site staff canteen.
- Medicash.
- Discounts on Mayfair car parks.
- And lots more!
Do you have:
- A minimum of 3 years’ dealer/inspector experience.
- Mayfair casino experience.
- A valid Personal Functional License (PFL).
- Knowledge of the current UK gaming regulatory and legislative requirements.
- A solid understanding and experience of customer service values with exceptional communication skills.
Additional Information:
- Candidates must be able to demonstrate they have the Right to Work in the UK at interview stage.
- Due to Gambling Regulations, all applicants must be over the age of 18.
We think you need these skills to ace Casino Dealer in England
Customer Service Skills
Communication Skills
Attention to Detail
Game Integrity Maintenance
Performance Inspection
Player Data Management
Knowledge of UK Gaming Regulations
