Dealer Inspector

Wynn Mayfair, located in the heart of Mayfair, offers exclusive world-class experiences to its members. Benefits: Season ticket loan Cycle to work scheme Various discounts on retailers, restaurants and smart tech Employee assistance programme Life assurance Purchase leave On site staff canteen Medicash Discounts on Mayfair car parks and lots more! Key Responsibilities: Reporting to the Casino Manager, Dealer/Inspectors are accountable for providing an exceptional customer experience through the demonstration of welcoming, polished, personalised, attentive and engaging behaviours. This includes but is not limited to: A focus on customer service values. Providing a customised service to all gaming patrons. Contributing to a culture of positivity. Maintaining game integrity and consistency. Inspecting dealer performance. Collation of accurate player data input through the Player Management System. Experience: A minimum of 3 years’ dealer/inspector experience. Mayfair casino experience. Hold a valid Personal Functional License (PFL). Have knowledge of the current UK gaming regulatory and legislative requirements. A solid understanding and experience of customer service values with exceptional communication skills. Work Conditions: Candidates must be able to demonstrate they have the Right to Work in the UK at interview stage. Due to Gambling Regulations, all applicants must be over the age of 18.